Tulip Inn Padova

The Tulip Inn Padova completely overhauled their telecommunications infrastructure to provide better customer service and facilitate employee productivity.

Land: Italien
Branche: Hotelgewerbe
Lösung: Unternehmenstelefonie

The Tulip Inn Padova is a 3-star hotel that offers quiet and affordable accommodation in Padua. The hotel provides better customer service and has facilitated employee productivity, thanks to renewed telecommunications infrastructure.

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Eti System, an Alcatel-Lucent Enterprise certified partner, has been able to offer the Hospitality Alcatel-Lucent Enterprise solution features during the renewal process of Hotel Tulip Inn Padova’s communication infrastructure, improving user services and helping to improve our infrastructure.

Nadir Sarikurt, General Director, Tulip Inn Padova

Herausforderungen

The Tulip Inn Padova chose to completely renew its telecommunications infrastructure in order to provide a better service to its customers and to facilitate the work and productivity of its employees.

Produkte & Lösungen

Products

DeskPhones
OmniPCX Office Rich Communication Edition
OpenTouch Conversation for SMB

Solutions

Vorteile

The quality of communications is higher, thanks to the Alcatel-Lucent 8028 Premium Deskphones.
The solution makes the management of hotel services simpler.
Costs are streamlined through the use of VoIP lines in SIP Trunk as well as the implementation of a single platform for managing traditional and mobile IP telephony terminals.
Check-in and check-out services have been optimized and simplified.
The new phones enable the staff to communicate more simply and efficiently.

Dokumente

Short case study

Tulip Inn Padova's Success Story

This short case study shows how the Tulip Inn Padova renewed communications infrastructure to provide better customer service and facilitate staff productivity.

The Escarpment Group

The Escarpment Group's new unified platform offers consistency across hotel properties, drastically reduced communications costs and improved customer service.

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RIU Hotels and Resorts

RIU’S Alcatel-Lucent Enterprise data centers ensure high availability and optimized performance.

The Tulip Inn Padova completely overhauled the telecommunications infrastructure to provide better customer service and facilitate employee productivity.

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