Introducing the 2019 IT Vanguard Honorees: The Unsung Heroes of Customer Experience
Meet the IT Vanguards who are challenging the status quo, using innovative IT network and enterprise communications technology to improve the customer experience.
As technology continues to reshape our world, delivering amazing customer experiences is the present and future of successful business operations—and IT network and communications teams stand to play an integral role.
Organizations need forward-thinking IT leaders at the helm of those teams to successfully adopt new, innovative technologies to continuously improve the customer experience; leaders who are willing to go beyond legacy processes and technologies to find creative, fit-for-purpose solutions. And as it so happens, there are plenty of IT leaders already blazing this kind of trail—and we wanted to recognize them.
Earlier this year, we launched the inaugural IT Vanguard Awards recognition program. Today, we’re proud to announce our 2019 honorees. This group of inspiring individuals from a range of IT network and communications backgrounds and a variety of industries, are reshaping the customer experience and the future of IT.
Learn more about each of our winners at ITVanguardAwards.com and read their advice for driving transformation within your organization.
The Vanguards Who Are Shaping the Future of IT
We received countless outstanding nominations for our inaugural 2019 IT Vanguard Awards program. After a careful review of every nomination, 11 talented leaders were selected for this year’s honors. These IT network and enterprise communications leaders are delivering more business value, improving experiences for end-users, and meeting the unique needs of their businesses:
Associate Vice President and Chief Information Officer, Northland Pioneer College
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Director of Network Operations, Transit Wireless
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Director of Computer and Network Services, Ridley School District
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IT Business Relationship Manager, Technology Services and Solutions, County of Santa Clara
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Director of Infrastructure Solutions for Ellucian, College of Southern Nevada
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Chief Information Officer, Oroville Hospital
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Senior Manager, IT Operations and Networking, Alamo Community Colleges
Derrick A. Butts, CISSP, ITILv3
Chief Information and Cybersecurity Officer, Truth Initiative
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Chief Infrastructure Officer, California State University, Office of the Chancellor
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Traffic Operation Technology Manager, Nevada Department of Transportation
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Visit ITVanguardAwards.com to learn more about this year’s class of honorees, why they were selected, and their top tips for driving better business and customer experience outcomes.
Educators need security for back-to-class and remote learning to ensure privacy, education continuity, and classroom control while driving student success.
Educators need strategies for remote learning that leverage learning management systems to enable student success. These strategies must include the use of secure multi-media and IT technology.
A diverse team has an unquestionable advantage over one where strengths and skills are the same. However, the advantage only materializes if all members have the same access to the game. Today all employees are joining a global virtual event to celebrate our individuality and our power as a connected and inclusive Alcatel-Lucent Enterprise.
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