City 5.0 | It’s about quality of life

August 25, 2022

City 5.0 delivers connectivity everywhere, for everything, with unhampered access to services for everyone.

City 5.0 Creating a better quality of life blog image

If City 4.0 was about using technology to improve efficiencies in city operations, City 5.0 moves the needle forward by using technology to improve citizens’ quality of life. This means, in addition to delivering a better, more connected environment, governments need to address inclusivity, increasing populations, and expectations for improved public services. Additionally, sustainability issues within citizens’ environments and indeed the world, are top-of-mind, and so governments must weave sustainable practices into their environmental policies.

It’s clear that technology will provide the foundation of City 5.0. Machine Learning (ML) and Artificial Intelligence (AI) will be required to provide the information needed to make better, faster decisions and increase efficiency. However, humans will continue to be at the helm of the decision-making process.

Today’s City 4.0

To-date, governments have been focused on connecting devices and automating processes. And while smart service delivery may exist in one area where connected smart devices have been deployed, it might not necessarily be available everywhere. This has fragmented the services available to citizens. For example a smart parking application that helps users find a parking spot and pay with their smartphone, might not be linked to electric bike stations or public transportation to enable them to continue their journey in the city without a car. As well, in some cases, digital services may not be accessible to older constituents who may not be digitally savvy, or who are not connected to the city’s online services. And citizens who are blind or hearing impaired may not be able to access or use visual- or auditory-based technologies that can provide access to city services. Even at the automated process level, electricity and water smart metering and billing systems may not be linked to a city’s carbon footprint monitoring and measuring systems. Likewise, for automated waste collection and disposal systems.

Tomorrow’s City 5.0

To move toward the intelligent, connected City 5.0 that citizens demand, a more integrated approach will be required. The distinct service silos of the old ways need to be torn down. Anything that hampers access to services will need to be addressed so that all citizens can enjoy and benefit from a better quality of life.

To get there, governments will need to rethink how technologies are leveraged and integrated into citizens’ everyday life. Six key areas should be considered to create a holistic, human-centric experience, including: Mobility, energy and environment, living and health, education, safety and security, and the economy. To make it happen, governments will need to address: Infrastructure, digital technologies, funding and political engagement.

City 5.0 will require a single technology foundation that ensures continuity of human-centric services focused on quality of life, economic value creation and sustainability. An end-to-end, integrated network framework that provides unhampered access to services by providing connectivity everywhere, for everything and for everyone is required.

Delivering today for tomorrow

Local governments will face many challenges as they evolve their smart city investments in City 4.0 to create a connected City 5.0 that meets the expectations of citizens for a better, more sustainable quality of life in urban centres.

Connecting people, objects, processes and applications resiliently and securely to improve communications and efficiencies is key. To address sustainability, the network must minimise the amount of equipment, power consumption, as well as support and maintenance requirements.

As a trusted partner of local governments, ALE is helping cities achieve their sustainable growth objectives by connecting communities, agencies and urban ecosystems with resilient and secure communications and networks, which include solutions for: IoT-enabled LAN and WAN and WLAN; communications, collaboration and Communications Platform as a Service (CPaaS); workflow and process automation; all with security built on a zero trust framework that meets certifications and regulations in the countries where we operate. And our solutions for City 5.0 make it easier for city governments to leverage on premises or hybrid cloud-based operating models to deliver innovative public services.

Find out more about our solutions for your connected City 5.0.


Xavier Mongin

Global Director for the Alcatel-Lucent Enterprise Government, Defence, and Smart cities

Xavier Mongin is Global Director for the Alcatel-Lucent Enterprise Government, Defence, and Smart cities sector, based in Dubai. He has more than 20 years of experience in the Information & Technology Industry (ICT) in various sectors including Hospitality IT which he led until the end of 2021. Prior to that, he managed South East Europe, Africa, Turkey, India, and the Middle East/Africa regions.

Xavier is an excellent communicator with extensive experience in complex negotiations across diverse cultures. With a desire to share his experience and passion for innovation, he has co-founded a number of entrepreneurship ventures and mentored multiple start-ups.

Xavier is a member of CCI France UAE, French Tech Dubai, and a Hyperloop Transport Technologies contributor.

About the author

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