04-Dec-2015

Why Near Field Communication (NFC) is important in the Open Workspace

Tearing down the office walls has not only changed what offices look like, but it’s also changed how we communicate. Today, with so many communication options available, when the phone rings I know it’s important and I need to pick it up. Unfortunately, when you work in an open office environment, and you get a call that’s confidential, or an unexpected call from a customer you can find yourself a bit exposed. Don’t get me wrong, I like the open plan…I think it can actually improve collaboration. We discuss and innovate anywhere the ideas flow. However, it can be a challenge when I need privacy or want to focus.

So how did we end up  with this open plan office ? Well, budgets have a lot to do with the workplace evolution.  Soaring real estate prices meant businesses needed flexible and mobile work spaces — that meant saying good-bye to the traditional office, and hello to open tracts of desks. The reality is that open plan concepts can work for budgets, but they can also create tricky environments for handling confidential calls or customer phone conversations.

Luckily, we’ve incorporated Near Field Communication (NFC) technology into our Unified Communications. NFC helps with these challenges because it lets us transfer small packets of information over short distances — as few as a couple of centimeters away.  With just a swipe of the deskphone with the NFC-enabled device I can transfer the call and move somewhere more appropriate.

Confidential calls can be easily managed. Missed customer opportunities because of noisy office environments are a thing of the past. And, if impromptu collaboration is your thing, it’s easy to transfer a call to a conference room where you can meet with your team for some inspired creativity…I don’t know about you, but that all sounds pretty good to me.

Tags - Unified Communications

confessions open plan office worker
Browse Blog Posts
Browse Blog Authors
About the author
Gianvero Durly

Gianvero Durly

Responsible for the broad Alcatel-Lucent Unified Communications portfolio.

Gianvero is responsible for the broad Alcatel-Lucent Unified Communications portfolio, with special focus on collaboration, mobility and visual communications, covering both the incumbent platforms and OpenTouch. 

LinkedIn
Latest Blogs
23-Feb-2021
blog-pageheader-1200x299 ITS makes driving a breeze

Smart cities that adopt a plan for connected transportation have the opportunity to create easy to navigate, safe and secure highways.

07-Jan-2021
blog-pageheader-1200x299 Global health crisis takes eSport learning to the next level

Adapting to our new normal means thinking outside the box. eSports provide new opportunities for students to interact, learn, and have some fun along the way.

21-Dec-2020
Keep employees and customers safe with asset tracking Keep employees and customers safe with asset tracking

Hotspot tracking and contact tracing enables businesses to re-open while keeping employees and customers safe.

15-Oct-2020
Colleagues open space working page header banner image Optimize your Wi-Fi to create a hybrid work environment

A hybrid work environment provides the flexibility and security to get your business back to business-as-usual

06-Oct-2020
Education Smart Communities blog header banner -1200x299 Your smart campus is your smart community

Digital transformation enables university campuses to create a smart, safe, secure and successful community for students and faculty.

09-Sep-2020
NTT Pro Cycling page header NTT Pro Cycling leverages ALE Wi-Fi on the team’s cars

Thanks to always-on Wi-Fi capabilities from Alcatel-Lucent Enterprise, NTT Pro Cycling stays connected, regardless of the environment 

Industry Perspectives