45 ParkLane | Alcatel-Lucent Enterprise

45 ParkLane achieved operational efficiencies and an improved guest experience with Alcatel-Lucent Enterprise solutions.

Country: United Kingdom
Industry: Hospitality
Solution: Business Telephony

45 Park Lane is the latest addition to the Dorchester Collection, a luxury hotel group with sites in Los Angeles, Paris, Milan and Geneva. It opened in 2011, and has already established itself among international travelers at the top end of the hospitality sector. A range of features help differentiate 45 Park Lane in a crowded London hotel market, including bespoke furniture, contemporary artwork, a media room and the first European location for celebrity restaurateur, Wolfgang Puck.

45 Park Lane, United Kingdom Customer Reference Photo

45 ParkLane Customer Video

Challenges

Deploy a single, central device to control all in-room features such as climate, lighting, media and phone
The flexibility to be able to add new features as and when required
A portable solution which allows guests to move around with no loss of functionality
Technology had to match the type of luxurious products that our customers would have in their home

Products & Solutions

Product:

OmniTouch 8082 My IC Phone

Solution:

Business Telephony

Benefits

Better guest experience
Strengthened customer loyalty
Improved guest access to services
Higher revenues per room
Streamlined operations
Greater operational efficiencies

Camlux

ALE and 8 Telecom, the business partner, proposed a converged solution integrating Wi-Fi, telecommunications and data switches.

Riu Resort Hotels, Spain Customer Reference Photo

RIU Hotels and Resorts

RIU’S Alcatel-Lucent Enterprise data centers ensure high availability and optimized performance.

Locanda dell'Arte

The four-star boutique Locanda dell’Arte hotel and spa adopted a customized Wi-Fi and telephony solution proposed by ALE and Aviatel.

Okada Manila Resort

Okada Manila Resort hotel wanted a converged network solution to improve guest experience and handle the devices of up to 20,000 guests at any time.

Cordis Shanghai Hongqiao

Cordis Shanghai Hongqiao opened its doors on time thanks to a converged solution that is simple to manage and delivers pervasive WiFi to hotel guests.

Winery Hotel, Sweden Customer Reference Photo

The Winery Hotel

The Winery Hotel transformed their wine-centric hospitality experience, allowing guests instant access to key hotel services direct from their mobile devices.

Noorus Spa Hotel

Noorus Spa Hotel unveiled their new and improved communications system that cuts costs and increases responsiveness.

Jeju Shinhwa World

Read how Jeju Shinwha World delivers a "Smart Connecting Room" experience to guests of its 2.5 million square meter resort.

Savoy Saccharum Hotel

The Alcatel-Lucent Enterprise solution was jointly designed with partners MEO and Tecnocom.

Emirates Palace

The hotel provides its guests with an innovative BYOD solution that allows them to use their very own mobile devices to make calls at no additional cost.

We'd love to hear from you. Submit an inquiry, find your nearest Business Partner or chat with us online.