45 ParkLane achieved operational efficiencies and an improved guest experience with Alcatel-Lucent Enterprise solutions.
- Country: United Kingdom
- Industry: Hospitality
- Solution: Business Telephony
45 Park Lane is the latest addition to the Dorchester Collection, a luxury hotel group with sites in Los Angeles, Paris, Milan and Geneva. It opened in 2011, and has already established itself among international travelers at the top end of the hospitality sector. A range of features help differentiate 45 Park Lane in a crowded London hotel market, including bespoke furniture, contemporary artwork, a media room and the first European location for celebrity restaurateur, Wolfgang Puck.
45 ParkLane Customer Video
- Better guest experience
- Strengthened customer loyalty
- Improved guest access to services
- Higher revenues per room
- Streamlined operations
- Greater operational efficiencies