Locanda dell’Arte was convinced by the customized solution proposed by Alcatel-Lucent Enterprise and Aviatel.

Locanda dell’Arte is a charming 4-star hotel with 30 suites and a relaxing SPA.
 
Travelers, including nature and culture explorers alike, enjoy the genuine Italian country feel of the hotel and its surroundings.
 
The restaurant offers authentic cuisine made from fresh local ingredients that is served in indoor and outdoor areas.

Locanda dell Arte logo
Locanda dell'Arte reference image 480x480

Thanks to Alcatel-Lucent Enterprise solutions, Locanda dell'Arte adopted a UNIQUE telephone system to meet all our communication requirements. AVIATEL, Alcatel-Lucent Enterprise Certified Partner, proved to be the System Integrator able to support us in all needs related to telecommunications infrastructure, both passive (wiring) and active (communications equipment and automation systems).

Maria Palumbo, Owner, Locanda dell'Arte

Challenges

  • Locanda dell’Arte needed a separate, more mobile phone system for its management and restaurant phone lines in order to contact employees within the structure and in external areas, including reaching management over intercoms.
  • As a boutique hotel, Locanda dell’Arte needed to enable greater staff mobility while ensuring that guests could reach them at all times.
  • In addition, the hotel wanted to install wireless Internet access in each room and throughout the property to meet the evolving needs of its guests.
 

Products & Solutions

Products:

  • OmniPCX Office Rich Communication Edition
  • OmniAccess  IAP103
  • OmniAccess AP93

Solutions:

  • Mobiles Campus
  • Small and Medium Business
Benefits

 Technical:

  • Today, internet connectivity is available in every area of the hotel, including the Spa, restaurant and external areas
  • The new Ethernet LAN infrastructure allows delivers a modular, reliable and "open" architecture.

Financial:

  • By replacing its aging phone lines with a new converged telephony solution, the hotel has decreased its maintenance costs.

User Experience:

  • With a single DECT terminal it is possible for Locanda staff to manage the entire structure and attend to guests needs without needing to always be at the reception desk.
Documents
You might also be interested in...