Alcatel-Lucent is modernizing the network of mymuesli, the leading online supplier of custom cereals.

  • Country: Germany
  • Industry: Manufacturing
  • Solution: Small and Medium Business, Business Telephony, Mobile Campus

First online muesli retailer founded in 2007 by three young student friends.

Today Mymuesli operates out of six stores , two offices and manufacturing sites throughout Germany and Switzerland.

Mymuesli logo
Mymuesli customer reference image 480x480

We decided to implement a 21st century solution from Alcatel-Lucent Enterprise which is seen as matching the ambitions of the company and offers us all the communications features found in major enterprises – from waiting loops and fax to conference calls. The new system is a real 'professional business card' for us.

Max Wittrock, Executive Direcor, Mymuesli

Challenges

 
  • They had rapid business growth that required an adequate solution to match.
  • Mymuesli customers were struggling to address inquiries and orders with the existing technology and production workers had no access to telephones.

Products & Solutions

Products:

  • OmniTouch 8600 My Instant Communicator 
  • OmniPCX Office Rich Communication Edition 
  • IP Touch 4018 
  • 400 DECT Handset 
  • OmniSwitch 6250-24 Stackable Fast Ethernet Switch 

Solutions:

  • Business Telephony 
  • Mobile Campus 
  • Small and Medium Business

 

Benefits
  • Thanks to the deal, they have the latest communications – from waiting loops and fax to conference calls.
  • They have a professional “business card” and are more efficient and more comfortable with customers, partners and muesli suppliers around the world.
  • Their solution can grow with the business.
Documents
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