From 6/18/2018

To 6/21/2018

Discover the Connected Hospitality Experience for Guests and Staff @ HITEC 2018 booth #2439

Lots of new solutions on the show at HITEC Houston, and our experts ready to make you a personalized showcase! Join us to talk about hot hospitality topics like mobility, A.I. integration, automation, bots, IoT, Wi-Fi, connected rooms, collaboration, efficient operations, smart analytics, data privacy and security, cloud! But most of all, let’s talk about your challenges and how we can help solve them! 


Digital and mobile guest engagement 
Not a concept, but a real solution, built around Rainbow, the powerful cloud-based communication tool that seamlessly integrates into your eco-system and provides an advanced guest connection and: 

  • Customer service automation: A.I. chatbots integration for desktop and mobile
  • Check-in automation: interactive kiosks integration
  • eConcierge services: voice recognition and integration with diverse hospitality eConcierges
  • Location-based guest notifications 
  • Stellar guest Wi-Fi (see the Network demonstrations below)

Smart rooms
Connected, intelligent and private, this year’s guestroom solutions feature:

  • The 8088 Smart DeskPhone Android interface with eConcierge capabilities 
  • The Digital butler on the 8088 Smart DeskPhone via A.I. integration
  • Guest data privacy and security with IoT containment (see the Network demonstrations below)
  • A complete series of room IP and SIP phones for all room types

Digital operations
Your staff is key in delivering a state of the art, digital guest experience. Discover Rainbow, online or seamlessly integrated into your eco-system it provides an advanced guest connection as well as mobile and collaboration capabilities for the front and back of the house:

  • Digital collaboration between your team and your partners eco-system with audio/video calls, collaboration bubbles, screen sharing, voice services
  • Operations automation example with the Room cleaning bot
  • IoT-powered staff notifications

A stellar Wi-Fi and an IoT-ready, secure network topology for all hotel types

  • A Stellar Wi-Fi with the new Hospitality OmniAccess Stellar hotspots: 
    • The new room AP: one AP per room sufficient for all wired and wireless devices, blank and discrete with built-in wall box, and disabled LEDs for enhanced guest comfort, 
    • High density areas APs and common areas APs
    • Ruggedized APs for outdoor spaces
  • Guest social media login
  • Advanced location-based services, comprehensive indoor location services like wayfinding, location-based notifications and analytics with the OmniAccess Stellar eBeacons 
  • A cost-effective architecture combining the Stellar APs with the new OmniSwitch 2220: the WebSmart Gigabit switch - an affordable alternative to managed switches, using a simplified web-management interface, and providing all the necessary performance, QoS and scalability
  • IoT Containment for Hospitality: the simple and automated process for IoT device onboarding and assignment to the appropriate, secure virtual network
  • The cloud-based management application OmniVista Cirrus providing full network control with unified management for wired and wireless, unified access, IoT containment management, and smart analytics, all from a cloud central point
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