ALE and Talksoon market Rainbow Office in Germany

Kornwestheim, Germany, August 30, 2022 - Alcatel-Lucent Enterprise, a leading provider of networking, communications and cloud solutions, and Talksoon have entered into a distribution partnership for Germany, under which Talksoon will market Rainbow Office as a master broker in the broker model. Talksoon is a provider of high-end cloud services for the SME market with a particularly customer-oriented sales model. Rainbow Office powered by RingCentral is a comprehensive, cost-effective business communication and collaboration solution.

Talksoon works on a brokerage model, relying on a team of experienced experts. These certified Trusted Business Advisors (TBAs) identify a potential client's specific communication needs to find the right solution. The TBAs, sub-brokers, are the central point of contact for the client and are also responsible for the client relationship. Talksoon actively supports these sub-brokers throughout the sales and project lifecycle. Alcatel-Lucent Enterprise delivers Rainbow Office to the customer and supports Talksoon and the TBA with second-level presales and post-sales support as needed.

Rainbow Office powered by RingCentral is an end-to-end offering from Alcatel-Lucent Enterprise and RingCentral, two global leaders in the telecommunications and IT industries. Rainbow Office allows users to collaborate efficiently and securely from anywhere and on any device through a single, unified enterprise solution. Rainbow Office offers HD audio and video, screen sharing capabilities, and the ability to view presence, share files and seamlessly switch between devices - with integrated carrier-grade voice. Rainbow Office combines RingCentral's latest UCaaS technology with market-leading telephony and networking products and services from Alcatel-Lucent Enterprise.

"When choosing our suppliers, we look at several factors. Particularly important are their experience, collaboration with channel partners and a two-tier sales model, as well as a modern cloud-based product offering and competitive pricing," said Danny Waardenburg PhD, responsible for business development at Talksoon. "Alcatel-Lucent Enterprise offers all of the above. We look forward to jointly generating new business in the German-speaking region and offering our customers tailored Rainbow Office solutions with Unified Communications as a Service."

Talksoon BV is a Master Agent and Technology Service Distributor delivering high-end cloud services for the various segments of the SME market. To enable this, the company combines the solutions from major vendors/operators in a fully managed service offering. The portfolio consists of UCaaS, CCaaS, VideoaaS, networking, digital signage, dedicated hosting and security as managed cloud services. Talksoon operates using an agent model supported by a team of certified Trusted Business Advisors who are experienced in identifying communication challenges and creating the right solution to ensure clients are best served in their communication needs. Covering the Dutch-, French- and German-speaking countries, Talksoon offers central portfolio management and actively supports the full sales cycle from onboarding, presales and post-sales to customer satisfaction and upselling.