Kornwestheim, Germany, August 30, 2022 - Alcatel-Lucent Enterprise, a leading provider of networking, communications and cloud solutions, and Talksoon have entered into a distribution partnership for Germany, under which Talksoon will market Rainbow Office as a master broker in the broker model. Talksoon is a provider of high-end cloud services for the SME market with a particularly customer-oriented sales model. Rainbow Office powered by RingCentral is a comprehensive, cost-effective business communication and collaboration solution.
Talksoon works on a brokerage model, relying on a team of experienced experts. These certified Trusted Business Advisors (TBAs) identify a potential client's specific communication needs to find the right solution. The TBAs, sub-brokers, are the central point of contact for the client and are also responsible for the client relationship. Talksoon actively supports these sub-brokers throughout the sales and project lifecycle. Alcatel-Lucent Enterprise delivers Rainbow Office to the customer and supports Talksoon and the TBA with second-level presales and post-sales support as needed.
Rainbow Office powered by RingCentral is an end-to-end offering from Alcatel-Lucent Enterprise and RingCentral, two global leaders in the telecommunications and IT industries. Rainbow Office allows users to collaborate efficiently and securely from anywhere and on any device through a single, unified enterprise solution. Rainbow Office offers HD audio and video, screen sharing capabilities, and the ability to view presence, share files and seamlessly switch between devices - with integrated carrier-grade voice. Rainbow Office combines RingCentral's latest UCaaS technology with market-leading telephony and networking products and services from Alcatel-Lucent Enterprise.
"When choosing our suppliers, we look at several factors. Particularly important are their experience, collaboration with channel partners and a two-tier sales model, as well as a modern cloud-based product offering and competitive pricing," said Danny Waardenburg PhD, responsible for business development at Talksoon. "Alcatel-Lucent Enterprise offers all of the above. We look forward to jointly generating new business in the German-speaking region and offering our customers tailored Rainbow Office solutions with Unified Communications as a Service."