ALE recognized with "Best Cognitive Communications Solution" in 2019 AI Breakthrough Awards Program
ALCATEL-LUCENT ENTERPRISE WINS 2019 ARTIFICIAL INTELLIGENCE BREAKTHROUGH AWARD
Company Recognized with “Best Cognitive Communications Solution” Award in 2019 AI Breakthrough Awards Program
PARIS, FRANCE, June 26, 2019 – ALE, operating under the Alcatel-Lucent Enterprise brand, has been awarded “Best Cognitive Communications Solution” by AI Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies and products in the global Artificial Intelligence (AI) market today.
The mission of the AI Breakthrough Awards is to honor excellence and recognize the innovation, hard work and success in a range of AI and machine learning related categories, including AI platforms, Deep Learning, Smart Robotics, Business Intelligence, Natural Language Processing, industry specific AI applications and many more. This year’s program attracted more than 2,500 nominations from over 15 different countries throughout the world.
Alcatel-Lucent Enterprise (ALE) is currently celebrating its centennial. Since 1919 ALE has made innovative communication a reality by pioneering major technological advancements. The AI Breakthrough Award is a milestone achievement marking the company’s continued contribution to innovation 100 years after its founding; a track record ALE means to maintain over the next 100 years as it pioneers in the area of cognitive communications.
Cognitive communications are taking organizations into a “human-centric” era where collaboration and communication systems adapt to different behaviors, expectations and preferences. Guided by artificial intelligence, enhanced communication platforms can deliver new features that anticipate user needs based on context. These functions can streamline workflows by providing immediate solutions to questions and problems.
“By pushing the boundaries and barriers, ALE has succeeded in making people of different languages converse directly and in real time, when they could never have done so before,” said Jack Chen, CEO, Alcatel-Lucent Enterprise. “In their new workplace, employees can use voice commands to interact in natural language with Smart Deskphone to get help with daily needs and issues. This is the prowess of ALE cognitive communications. By combining communications system as-a-service (CPaaS), Artificial intelligence, Natural Language Processing (NLP), and machine learning – we are proud to usher in this new phase of cognitive communications.”
“Smart bots, advanced natural language interactions, AI and other technologies are revolutionizing how workers interface with Unified Communications and Collaboration solutions, and ALE is leading the way in cognitive communications,” said James Johnson, Managing Director, AI Breakthrough. “Successfully implementing cognitive communications requires removing barriers to adoption, and ensuring that everyone in the company is involved, motivated and trained. – and we are confident that ALE is ready to accomplish that task. We extend our congratulations to the ALE team on their well-deserved 2019 AI Breakthrough Award designation.”
ALE cognitive communications solutions deliver a smarter, more personalized approach to productivity and collaboration with a new, human-centric experience. Going forward, ALE will continue to deliver communications and infrastructure solutions to help engineers, operations, executives and customers connect in a digital world.