7/24/2018

At a glance:

  • Alcatel-Lucent Rainbow™ provides high quality team collaboration through chat, presence management and document sharing
  • Cloud platform supports secure internal communications of public emergency and rescue services provider
  • Freemium and Pay-as-you-use policies allow flexible onboarding of new users at manageable cost

Emergency communications provider Blickle & Scherer adopts ALE cloud-based Rainbow UC solution

ALE, operating under the Alcatel-Lucent Enterprise brand, today announced that German emergency communications provider Blickle & Scherer has selected Alcatel-Lucent Rainbow™ as its dedicated Unified Communications (UC) platform to streamline workload across teams. Blickle & Scherer supplies private mobile radio communications for public emergency and rescue services, linking mission control centers, command vehicles and on-site emergency personnel. The cloud-based solution meets its stringent security and data protection requirements while providing fast and easy access to a full suite of collaboration functions including chat, presence management and document sharing.

Rainbow supports both freemium and enterprise licenses, which removes the need for further capital investment and makes onboarding new users easy, flexible and cost-efficient. Rainbow provides essential collaboration functions free of charge, such as instant messaging, drag and drop file transfer, audio and video calls, screen sharing, click-to-call and call logs. All users at Blickle & Scherer benefit from the "Rainbow Free Service" and certain users also have access to "Rainbow Enterprise", which offers a larger range of functions such as advanced PBX call control and calendar integration for a monthly fee per user.

Quote
Peter Sandner, Blickle & Weda, a Blickle & Scherer subsidiary
“Integrating the Alcatel-Lucent Enterprise UC platform means a considerable workload reduction across multiple teams. Before Rainbow, communication between sites was limited to phone calls and sending documents via e-mail. Today, multi-site teams work together using video calls and instant messaging. Younger employees in particular appreciate that we offer them the same advanced forms of communication they take for granted in their private lives.”

Alexandra Biebel, Head of Marketing & Communications, ALE
“As one of Germany's largest emergency communications provider, Blickle & Scherer work primarily with public authorities, which means its employees must comply with strict security standards set by the Ministry of the Interior of the federal state of Baden-Württemberg. Rainbow meets these standards and ensures security is maintained as the company scales the solution to support future growth plans."

About Blickle & Scherer
Blickle & Scherer’s customer base includes public authorities, transport companies, energy suppliers and renowned industrial enterprises and service providers. It offers professional radio and communication systems made to measure from a technology portfolio that includes both analog and digital systems, in order to provide reliable private mobile radio communications. The company has its headquarters in Karlsruhe with five more locations in Southern Germany. More information at: www.bsk-world.de

Integrating the Alcatel-Lucent Enterprise UC platform means a considerable workload reduction across multiple teams.

Peter Sandner, Blickle & Weda, a Blickle & Scherer subsidiary

About Us
We are ALE. Our mission is to make everything connect to create the customized technology experience customers need. We deliver networking and communications that work for your people, processes and customers from your office, the cloud or in combination.
A heritage of innovation and dedication to customer success has made ALE, marketed under the Alcatel-Lucent Enterprise brand, an essential provider of enterprise networking, communications and services to over 830,000 customers worldwide. ALE has a global reach and local focus with more than 2200 employees and 2900+ partners who serve over 50 countries.
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Press Contact:
Tracy Duprée
T: +1 818 878 4408