3/28/2017

At Enterprise Connect 2016, ALE announces a hybrid comms blueprint to accelerate uptake of as-a-service tech.

ALE, operating under the Alcatel-Lucent Enterprise brand, is introducing its hybrid communications blueprint to help businesses adopt Unified Communications as a Service (UCaaS). Rainbow™ Connected Platform, the ALE “relationship machine”, is an overlay service that connects ALE and third-party communications platforms in a hybrid approach, enabling businesses to protect and leverage existing systems while accessing new unified communications services.

The new Rainbow Connector links any PBX (ALE or non-ALE) to the cloud and extends Rainbow UC capabilities (IM, Voice, Video, Screen and File sharing) as it enables calling via the PSTN, with Rainbow assuring call completion beyond the Rainbow community. 

ALE is introducing OTEC-S, a multi-tenant cloud-based offer aimed at providing small and midsized companies with the benefits of Telephony as-a-Service coupled with Rainbow’s UCaaS capabilities. This expansion of the Alcatel-Lucent OpenTouch® Enterprise Cloud (OTEC) offer further extends the ALE strategy to deliver connected platforms by enabling enterprises of any size to take advantage of new subscription-based models. Large enterprises have benefited from the OTEC multi-instance architecture since its introduction three years ago. All OTEC customers benefit from the latest release with no upgrade costs, while the providers help manage the subscription from their data center. 

In parallel, ALE will introduce OTEC Flex, a unique offer delivering cloud flexibility to Large and X-Large customers. OTEC Flex enables these customers to deploy communications in a flexible and adaptable private cloud environment from one location to another, while dramatically reducing the cost of resources, operations and maintenance.

Rainbow also acts as a CPaaS platform, where everything connects, by using APIs to integrate with business processes and in-house and third-party apps, allowing multiple customers to access the platform at the same time within a separate secure environment. 

Alcatel-Lucent Enterprise Business Partners who deliver Rainbow services can offer applications that create greater value in communications via Rainbow Hub APIs portal. For example, a school district can take advantage of a broadcast lockdown and response application in a crisis, a hotel can leverage the Rainbow services integrated into their customer loyalty program application, or a bank can use Rainbow to integrate messaging and notifications over their customer relationship applications.

Featured solutions showcased at Enterprise Connect 2017 - Booth 1013

  • Cloud – Live demo of OpenTouch Enterprise Cloud by ALE VAD, ICON Networks
  • Rainbow – Live demo with attendees invited to connect via Rainbow
  • Premium DeskPhones – New series “s” Premium DeskPhones establish higher quality standards for business communications with vivid color touchscreen, enhanced high-definition audio and mobile-friendly connectivity
  • Industry Solutions – Information on tailored communications solutions delivered on premises or from the cloud for your school, hospital, or hotel
    ALE industry expert, Jack Jachner, Ph.D., will participate as a panelist in the following Enterprise Connect sessions:
    • Monday, March 27 | 9:00 – 9:45 a.m. 
      How to Build Your Enterprise’s Team Collaboration Roadmap 
    • Tuesday, March 28 | 8:00 – 8:45 a.m. 
      Endpoint Decisions: Who Gets What, and How Much Will It Cost? 
    • Wednesday, March 29 | 8:00 – 8:45 a.m. 
      I HAVE to Replace My Telephone System: What Do I Do?
When everything connects the right way, information, people, teams and your entire business will work together, better. It’s a simple, yet powerful idea. It’s our way of working.

Jack Chen, CEO, ALE

About Us

About Alcatel-Lucent Enterprise

Alcatel-Lucent Enterprise delivers the customised technology experiences enterprises need to make everything connect.

ALE provides digital-age networking, communications and cloud solutions with services tailored to ensure customers’ success, with flexible business models in the cloud, on premises, and hybrid. All solutions have built-in security and limited environmental impact.

Over 100 years of innovation have made Alcatel-Lucent Enterprise a trusted advisor to more than a million customers all over the world.

With headquarters in France and 3,400 business partners worldwide, Alcatel-Lucent Enterprise achieves an effective global reach with a local focus.

www.al-enterprise.com | LinkedIn | Twitter | Facebook | Instagram

About Alcatel-Lucent Enterprise

Alcatel-Lucent Enterprise delivers the customised technology experiences enterprises need to make everything connect.

ALE provides digital-age networking, communications and cloud solutions with services tailored to ensure customers’ success, with flexible business models in the cloud, on premises, and hybrid. All solutions have built-in security and limited environmental impact.

Over 100 years of innovation have made Alcatel-Lucent Enterprise a trusted advisor to more than a million customers all over the world.

With headquarters in France and 3,400 business partners worldwide, Alcatel-Lucent Enterprise achieves an effective global reach with a local focus.

www.al-enterprise.com | LinkedIn | Twitter | Facebook | Instagram

Press Contacts:

Global Press
Carine Bowen
press@al-enterprise.com

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