Working with TAO Wi-Fi, ALE will integrate external captive portal capabilities and help businesses offer more services while gathering insight on usage
Alcatel-Lucent Enterprise today announced it is making it easier for hospitality providers in Central America and Latin America to offer personalized Wi-Fi services to customers. Working with TAO WiFi, ALE will leverage the openness of external captive portal solutions offered by the technology partner to integrate Alcatel-Lucent OmniAccess® Stellar capabilities and enable hotels to transform the guest Wi-Fi experience while monitoring usage to bring more value.
TAO WiFi is a leading provider of captive portal solutions which enable businesses to create brand aware guest connectivity. The release of new software for the OmniAccess Stellar product line enables external captive portal integration which offers end-users more flexible ways to connect including SMS (text) and social collaboration. It enables IT to seamlessly integrate guest management with PMS (Property Management Systems) for an enhanced hospitality guest experience. It also helps businesses gather valuable insight to better understand end user behavior and to better communicate with them. The Wi-Fi connection and social insight obtained on usage can be used to feed databases of CRMs, APPs or Big Data.
Francisco de la Peña, President of TAO WiFi said, “Wi-Fi has evolved from a connectivity solution to a full marketing tool. After years of fruitful collaboration with ALE, we are reinforcing our relationship, with our customers and partners ready to reap the benefits.”
Nicolas Duez, Head of Wireless business at ALE said, “With the latest OmniAccess software we enable new Wi-Fi capabilities, including integration of TAO WiFi external captive portal solution to further enhance the guests’ connected experience, and help customers transform the Wi-Fi experience and network usage to create more value.”
TAO WiFi is a private independent company which offers a cloud based SaaS solution to manage third parties Wi-Fi service, getting value for the client from Wi-Fi usage. With presence in four continents, TAO is evolving constantly to develop new modules and integrate solutions to increase the value for clients.