ALE introduces Business Partner onboarding program for the Rainbow cloud collaboration service to address digital workplace transformation.
ALE, operating under the Alcatel-Lucent Enterprise brand, today announced strong momentum for its recently released Alcatel-Lucent Rainbow™ cloud collaboration platform. In the past few months, over 900 Business Partners worldwide have gained access to the cloud collaboration and communications platform offered by ALE. As a result, partners are able to unlock new recurring revenue streams by delivering enhanced workplace collaboration tools from the Alcatel-Lucent Enterprise Communications Platform as-a-Service (CPaaS).
As more businesses look to embrace a digital transformation, Rainbow offers users access to a secure, scalable, digital, collaborative platform with feature-rich capabilities such as contact management, presence, chat, audio/video calling, and screen and file sharing. With the Rainbow Business Partner onboarding process, partners can take a stepped approach to experiencing Rainbow’s features without any investment or contract and create their own community, internal tests and demonstrations before signing up customers.
With the new Rainbow Onboarding process, partners have access to specific marketing support, customer success management resources and specific incentives that support the digital workplace transformation enterprises are undergoing.
Rainbow’s services can then be delivered either as a standalone solution or through a hybrid approach. By directly connecting existing telephony infrastructure - no matter the vendor - to the new cloud-based services organizations can protect hardware investments and ensure critical business processes remain intact and uninterrupted during a company’s digital transformation.
In addition, Rainbow open APIs provide developers and partners with the ability to leverage the Rainbow platform to offer embed powerful collaboration tools into business applications and processes. As a result, Business Partners can address their customers’ challenges with customized solutions that meet the specific needs of each business.