From 6/8/2016

Overview

  • Managed UC solution from Sunrise Communications AG is based on Alcatel-Lucent OpenTouch® Enterprise Cloud
  • Provides Unified Communications as a Service (UCaaS) to Swiss companies from small to large organizations with 50,000 employees
  • A fully customizable consumption-based solution with flexibility to scale up and down to match business requirements

New cloud service models from ALE and offered by business partner Sunrise, help Swiss businesses adopt Unified Communications.

ALE, operating under the Alcatel-Lucent Enterprise brand, has announced that its premium partner, Sunrise, is the first company to launch the Alcatel-Lucent OpenTouch® Enterprise Cloud (OTEC) to the Swiss market. The new Sunrise offering delivers Unified Communications as a Service (UCaaS) through a variable consumption-based model, and the company will initially focus on providing a low-cost-to-market solution for mid-market enterprise customers. The solution offers secure, always-on Unified Communications that delivers collaborative tools including instant messaging, voice, video and content sharing to boost productivity and maximize business responsiveness.

The OTEC solution has been designed to work seamlessly alongside existing traditional telephony technology and enables organizations to evolve to a modern communications platform at their own pace and grow a communication and collaboration capability that directly meets their business requirements. The flexible ‘consumption-based’ licensing model makes it easy to scale up or down depending on changing requirements.

Designed primarily for MLE customers with 150+ users, OTEC will provide Sunrise with a path to develop new offerings to meet the needs of different market segments and vertical industries. This is possible as OTEC is a fully flexible cloud solution that enables Sunrise and its reseller partners to build offerings for customers from a differentiated range of communication services based on UCaaS modular building blocks and flexible licensing models.

Quotes

Markus Naef, Chief Commercial Officer Business, Sunrise: “The new OTEC solution caters perfectly for those mid-market organizations that are looking to move to the cloud in a manageable, modular and secure way. Because Alcatel-Lucent Enterprise technology allows us to implement a mixed cloud and telephony solution, we can provide our customers with a strategic first step on the way to adopting cloud with minimum risk, and offer the scope to develop their UC&C capability as they grow.”

Laurent Moureu, Country Manager, ALE Switzerland GmbH: “The launch of OpenTouch Enterprise Cloud is a response to those mid-market companies that are looking for the same sophisticated communications capabilities that have, until now, only been affordable for large corporations. We will be offering tailored solutions for vertical markets, such as the hospitality sector, which has previously been an under-served market in Switzerland in terms of flexible cloud services and has lagged behind in the adoption of modern Unified Communications. The solution is ideal for businesses looking to move from a Capex model to the more attractive Opex model.”

When everything connects the right way, information, people, teams and your entire business will work together, better. It’s a simple, yet powerful idea. It’s our way of working.

Jack Chen, CEO, ALE

About Us

About Us
We are ALE. Our mission is to make everything connect to create the customized technology experience customers need. We deliver networking and communications that work for your people, processes and customers from your office, the cloud or in combination.

A heritage of innovation and dedication to customer success has made ALE, marketed under the Alcatel-Lucent Enterprise brand, an essential provider of enterprise networking, communications and services to over 830,000 customers worldwide. ALE has a global reach and local focus with more than 2200 employees and 2900+ partners who serve over 50 countries.

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Press Contact:
Tracy Duprée
T: +1 818 878 4408