Amigo logo

Amigo Software Ltd.

is a UK based company specialising in software designed for Alcatel-Lucent Enterprise telephone systems and OpenTouch platforms. Amigo offers a wide variety of products and solutions for unified communication and for specific vertical markets. Visit Amigo website to find out more on products, pricing and marketing collateral.



ACD wallboard / QuickVIEW

 A soft wallboard with real-time statistics for ACD groups and agents that can also be displayed on a plasma screen

 Amigo QuickVIEW picture

Main Features:

  • ACD Groups & Virtual Groups,
  • Call Statistics,Agent Statistics,
  • Threshold Alerts,
  • Custom Layout,
  • ACD group and Agent Call Reports 

 

Main Benefits:

  • Improved Customer experience/Engagement,
  • Real time analytics,
  • Agent monitoring,
  • Group monitoring,
  • Real time threshold alerts,
  • Time management

 

More details here: https://www.amigo-software.com/quickview/

Address

33 Hatley Avenue,
Barkingside,
Ilford, Essex
IG6 1EG
United Kingdom

 

Website

http://www.amigo-software.com

 

Contact

Ali Junaid A.

33 Hatley Avenue,
Barkingside,
Ilford, Essex
IG6 1EG
United Kingdom

Tel: +44 (0) 207 101 9664
email: junaid.ali@amigo-software.com