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Amigo Software Ltd.

is a UK based company specialising in software designed for Alcatel-Lucent Enterprise telephone systems and OpenTouch platforms. Amigo offers a wide variety of products and solutions for unified communication and for specific vertical markets. Visit Amigo website to find out more on products, pricing and marketing collateral.



QuickView

QuickView is a PC based software wallboard application which works with OmniPCX Office telephone systems. The application takes the same performance statistics that used to be shown on old-fashioned LED hardware display boards and presents them on a big LED TV/Plasma screens.


Benefits

  • Real-time view of call/contact center with multiple displays for different clients
  • Wealth of stats with Summary and detail views for Agents and Calls
  • Service Quality improvement using SLAs and Threshold alarms
  • Reports on CCD queues and agents with web-based administration
  • Bespoke report writing services

Address

Jubilee House, 3 The Drive, 
Great Warley, Brentwood, Essex CM13 3FR, 
United Kingdom

 

Website

http://www.amigo-software.com

 

Contact

Phone: +44 (0) 207 101 9664
Email : Junaid.ali@amigo-software.com