With experience from over 25,000 installations, Aurenz is one of the leading experts for intelligent standard software, customer-specific project solutions, consulting and data privacy in the ICT field today. The solutions offered by Aurenz increase your productivity, lower costs and create complete transparency.
AlwinPro, Anna4, AlwinPro Care, AlwinPro Hotel
Controlling Software AlwinPro: All costs that are incurred in the ICT environment are processed transparently, according to data privacy regulations, reliably and source-based. From the first purchase costs, through current connection costs, maintenance costs and fixed expenses all the way to employees and cost centers – if desired, regionally structured by locations and departments.
Analysis Software Anna4: Analyzes the availability of the entire company and continually delivers information about how well your customers can reach you, how fast your employees react to the telephone, how telecommunication costs develop and where there is hidden potential.
Invoice Software AlwinPro Care for ICT and entertainment services in health care: Patients become demanding customers that expect more than just good medical treatment and professional care. Connections for a telephone, TV and Internet should help to make their stay with you as comfortable as possible. However, these are also additional sources of revenue that have to be invoiced transparently and easily.
Controlling Software AlwinPro Hotel: To invoice the telephone costs in smaller to mid-sized hotels and pensions.
- Fully automated system for the continuous controlling of communication costs
- Includes expenses for landlines, mobile phones, acquisitions, services, etc.
- Source-based cost allocation, long-term cost planning, new savings potential
- Process optimization due to automatic program flows
- Highest protection of data privacy
- Fully automated system for the continuous monitoring of incoming calls
- Simple graphics about the development of the quality of customer relationship over time
- Provides sophisticated information as a basis to enhance the client relationship
- Better availability, more satisfied callers
Benefits AlwinPro Care
- Less administration; quicker invoicing of telephone, TV and Internet costs; minimal maintenance effort