Aurenzsmall logo

Aurenz GmbH

For over 30 years, we have been working together with renowned sales partners worldwide. Aurenz GmbH, based in Kirchheim under Teck, offers software solutions for analyzing the accessibility in the company in order to optimize corporate communication. With over 30,000 Unified Communications installations, you can rely on excellent service and smooth installations. Uncomplicated and quickly integrated at all times, Aurenz solutions, offer you another useful added value for your ALE system.


Aurenz - ProHotel picture 1  AlwinPro Hotel

Your middleware and billing software for the hotel sector.

 Independent of manufacturer, AlwinPro Hotel can be integrated into existing telecommunications systems and IT landscapes. AlwinPro Hotel acts as middleware between the PBX and the hotel management system. Services such as telephone connection, Internet and TV are easy and comfortable to calculate and bill. This reduces the administrative burden and saves resources. All data is guest-related and processed in accordance with data protection laws. In addition, AlwinPro Hotel offers the full scope of a modern call accounting solution. The integrated guest management also allows check-in and check-out directly which should be extra interesting for bed and breakfasts and small guesthouses.

The most important features

  • Interface to most of the hotel management systems. AlwinPro Hotel is acting as Middleware, controlling the TC system, TV and Internet guest access.
  • Integrated guest management with room occupancy list and guest list with status display regarding telephony, Internet and TV.
  • Possible to bill all hotel services, (accommodation, breakfast, minibar, telephone,
  • Internet services, TV, etc.) directly via the AlwinPro Hotel guest management without using the front-office system.
  • Check-in/Check-out
  • Cash registers and accounting journals
  • Guest profile setting
  • Different billing procedures: prepayment with account balance monitoring or invoices.
  • Uncomplicated invoicing (also for big groups)
  • Enter different tax rates for accommodation and other services
  • Voice Mail allocation
  • Enable/disable telephony / monthly interim billing / final settlement
  • Wake-up call / room status (required XCAPI)
  • Individual tariffs


Fraud Detection

  • Call at certain times
  • Long lasting calls
  • Calls from specific areas

 Accounting & Billing

  • Drill down to itemised bills
  • Billing of service, private and project calls
  • Mobile and landline invoice import, cost allocation and plausibility check
  • Billing of device costs, services, IMAC (Install, Move, Add, Change)
  • Freely configurable forms for reports using the form editor

Data protection

  • Data protection packages with protection specifications, separated by call type
  • Allocation of data protection packages to subscribers
  • Individually adjustable protection settings
  • Switching between business and private
  • Integrated user/role concept for different access authorizations

Further Features

  • Multilingual
  • Flexible export option
  • Master data via LDAP connection
  • Data export for banks (SEPA)


  • Less administrative work
  • Control of guest telephones
  • Individual tariffing

Further information:

Aurenz - ProHotel picture 2





Aurenz GmbH
Hans-Böckler-Str. 29,
73230 Kirchheim unter Teck - Germany
Phone: +49 7021 73888-56





Heiko Elholm

+49 (0) 7021 73888-56


 Jürgen Dagutat

+49 (0) 7021 73888-0