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VERINT SYSTEMS

 Verint Witness Actionable Solutions was formed as a result of the company’s successful combination with Witness Systems. Verint is a leading global provider of workforce optimization software and services that provide enterprises with unprecedented visibility into customer service processes, workforce performance and customer intelligence.

VERINT WITNESS ACTIONABLE SOLUTIONS

Verint offer a modular and comprehensive suite of solutions to help you:
Coach and train your agents
Enhance the quality of customer conversations and your business processes
Obtain ”Business Intelligence” from customer interactions using analytical tools and reporting.

 

Benefits

  • Enhance the quality of customer interactions across multiple communications media, including the phone, e-mail and Web
  • Generate additional revenue opportunities, cut operational costs, improve profitability
  • Identify trends
  • Develop customer sales/service representative skills; reduce agent turnover
  • Enhance customer retention; achieve greater customer satisfaction and loyalty.

Address

VERINT SYSTEMS EMEA HQ
241 Brooklands Road, Weybridge,
Surrey, KT13 0RH - United Kingdom
Phone: +44 (0) 1932 839 500

 

Website

http://www.verint.com