For the last 15 years, Cogis Vocal has been selling and maintaining digital switchboards, offering callers the convenience and ease of use of a speech-enabled auto attendant system to improve customer experience, enhance corporate image, decrease telecommunications costs and increase employee productivity of our customers.
- Partner Level: Solution Vendor Qualified
- Partner Solution: Call Greeting
- Region: EMEA
- Industry: Government, Other
We are based in Sucy en Brie in the suburbs of Paris. Our core business is publishing, developing and selling software solutions, using speech recognition to increase the efficiency of customer relationship management. Our solutions plug any technology on IT and telco fields, and offer you applications that are easy to set up, upgrade and use.
ELLO ! is a digital switchboard which combines a powerful voice recognition software and the transfer of incoming calls. It primarily addresses needs for small and medium businesses
Ello! Offers the following characteristics:
Easy integration of telephone books
Maximum of 200 entries
Ello ! enables client to improve the CRM thanks to a powerful digital switchboard
Handles 100 % of the incoming calls
System available 24h/24, 7 days/7, 365 days a year
Instant transfer if the incoming calls
ELLO ! is built on the usage of the natural language to route inward calls.
These are the main functionalities:
Transfer of calls
Distribution of messages on demand
ELLO ! analyses the quality of your CRM by producing statistic reports.
ELLO ! uses Nuance technology:
- Nuance Recognizer, is the most powerful voice recognizer in the industry
- It is very easy to implement for any telephone specialist
- Easy to set up
- A very good value for money
Cogis Vocal SAS
8 avenue du bouton d’or
94370 Sucy en Brie