This article provides the steps on how to configure your caller ID settings in the Rainbow Office online account.
If you have multiple phone numbers assigned to your extension, you can configure your caller ID settings to display your preferred phone number depending on the device, app, or feature you use to place the outbound call. Follow the steps below to proceed:
2. Go to Settings > Outbound Calls/Faxes > Caller ID. If you are logged in as an administrator, click Admin Portal and select My Extension to access your extension settings
3. Click Edit on the phone/feature you want to modify, then select the number you want to use as the caller ID. T
○ NOTE: The available features will depend on which Rainbow Office plan you are subscribed to, and the role/permission granted to your user extension by the account administrator.
4. Click Save
You also have the option of displaying your user extension number when making calls to other extensions. This lets other users know that the call is from another user in the company instead of an external call. To enable this, tick the Display my extension number for internal calls option. If calls are forwarded to external phones (i.e., mobile phones, landlines, etc..), your direct phone number is displayed instead.
This article provides information about the new EU Essentials offering of Rainbow Office.
This article provides basic troubleshooting steps for common issues on your IP Phone and steps to resolve issues specific to your phone model. The most common issues you might encounter with your IP Phones include the inability to place or receive calls, poor audio and call quality issues, and having the wrong date and time setting on your desk phone.
This article provides information about Spectralink Multi-Cell DECT devices that can be used as a Rainbow Office phone.
This article gives information on how Users set up Call Screening feature.
This article provides instructions on how admins and users can configure the Call Flip settings on the Rainbow Office online account.
This article provides instructions for Users on how to set up the User Greeting feature.