This article contains the list of devices that are sold and supported by Rainbow Office, devices that are not sold by Rainbow Office but will assist in provisioning, phones that are not sold but will work with manual (self) provisioning, as well as the list of phones that will not work and are not supported by Rainbow Office.
These are pre-configured phones that you can order directly from Rainbow Office. These plug & play phones are fully supported and designed to work with your Rainbow Office phone system out-of-the-box.
The following list shows Alcatel-Lucent Enterprise VoIP Phones, that you can purchase from Rainbow Office at a discounted price.
● ALE 8008 DESKPHONE CLOUD EDITION
● ALE 8008G DESKPHONE CLOUD EDITION
● ALE 8018 DESKPHONE CLOUD EDITION
● ALE 8058s PREMIUM DESKPHONE CLOUD EDITION
These could be your existing phone from your previous provider or phones that you have purchased from other vendors.
If you have an existing Alcatel-Lucent Enterprise, Cisco, Polycom, or Yealink phone you can log into your account to access Rainbow Office Assisted Device Provisioning tool. The Assisted Device Provisioning tool provides step-by-step instructions for adding your existing phone into your Rainbow Office phone system. You will be able to see the full list of devices supported by this tool under List of phones that Rainbow Office will assist in Provisioning.
1. Phone has been unlocked by your original provider
2. Phone has a valid, factory-installed device certificate
● Cisco, Polycom, or Yealink SIP-enabled phone models that are not listed under List of phones that Rainbow Office will assist in Provisioning
● Cisco, Polycom, or Yealink phones that do not have a valid factory-installed device certificate even though listed under List of phones that Rainbow Office will assist in Provisioning
Please note that our support team will not be able to troubleshoot or configure IP phones purchased from another vendor. We recommend customers to take advantage of the simplicity of our pre-configured IP phones.
|Currently Offered/Sold By Rainbow Office||Not Offered/Sold by Rainbow Office but will assist in Provisioning|
|ALE 8008 CE||Cisco|
|ALE 8008G CE||Polycom|
|ALE 8018 CE||Yealink|
This article provides information about Rainbow Office's Park Locations feature.
This article discusses the different kinds of Call Monitoring on Desk Phone.
This article provides the information on how to configure the phone settings in the Rainbow Office web app and Phone app.
This article provides an overview of the Call Monitoring feature in Rainbow Office softphone HUD.
This article provides the steps on how to configure your caller ID settings in the Rainbow Office online account.
This article provides information about the features, benefits, availability of the Rainbow Office softphone.