This article also provides the recommended headset models to be used for Rainbow Office applications.
You can use wired or wireless headsets as the audio source for Rainbow Office applications.
NOTE: Depending on the headset's manufacturer and model, you may need to use the Bluetooth adapter that came with your headset and download their proprietary software to use all headset functions. Refer to their respective user manual for details.
Alcatel-Lucent Enterprise Headsets
Alcatel-Lucent Enterprise headsets are compatible with the Rainbow Office Softphone for Windows and Mac.
● ALE AH 11 G HEADSET MONAURAL RJ9
● ALE AH 12 G HEADSET BINAURAL RJ9
● ALE AH 21 U PREMIUM HEADSET MONAURAL USB-A
● ALE AH 22 U PREMIUM HEADSET BINAURAL USB-A
● ALE AH 22 M PREMIUM HEADSET BINAURAL USB-A
3,5mm Jack Headsets
● HW510 WIRED WB MONAURAL HEADSET
● HW520 WIRED WB BINAURAL HEADSET
This article provides information about Rainbow Office's Park Locations feature.
This article discusses the different kinds of Call Monitoring on Desk Phone.
This article provides the information on how to configure the phone settings in the Rainbow Office web app and Phone app.
This article provides an overview of the Call Monitoring feature in Rainbow Office softphone HUD.
This article provides the steps on how to configure your caller ID settings in the Rainbow Office online account.
This article provides information about the features, benefits, availability of the Rainbow Office softphone.