This article also provides the recommended headset models to be used for Rainbow Office applications.
You can use wired or wireless headsets as the audio source for Rainbow Office applications.
NOTE: Depending on the headset's manufacturer and model, you may need to use the Bluetooth adapter that came with your headset and download their proprietary software to use all headset functions. Refer to their respective user manual for details.
Alcatel-Lucent Enterprise Headsets
Alcatel-Lucent Enterprise headsets are compatible with the Rainbow Office Softphone for Windows and Mac.
● ALE AH 11 G HEADSET MONAURAL RJ9
● ALE AH 12 G HEADSET BINAURAL RJ9
● ALE AH 21 U PREMIUM HEADSET MONAURAL USB-A
● ALE AH 22 U PREMIUM HEADSET BINAURAL USB-A
● ALE AH 22 M PREMIUM HEADSET BINAURAL USB-A
3,5mm Jack Headsets
● HW510 WIRED WB MONAURAL HEADSET
● HW520 WIRED WB BINAURAL HEADSET
This article describes the Secure Voice Transport encryption and how to configure Secure Voice Transport on 3rd party desk phones in Rainbow Office.
This article describes how to access, configure, and generate a RingMe button or link which you can use for your website or Email Signature.
This article discusses the two methods of recording a call in Rainbow Office.
This article provides information on how to set your availability to Do Not Disturb in various Rainbow Office platforms.
This article provides instructions on how to allow Presence monitoring on a user extension.
This article provides information about the new EU Essentials offering of Rainbow Office.