10-Jun-2021
Article :003925

This article provides information on how to check your voicemail over the phone. Rainbow Office voicemails can be checked over the phone using your voicemail PIN and the phone keys.

You can check your voicemails using your mobile phone or landline phone (non-Rainbow Office phone) by following the steps below.

  1. Call your Rainbow Office Main Number, enter your extension number as soon as you hear the ring. You can also call your Direct Number instead.
  2. Press the star key (*).
  3. Enter your voicemail PIN followed by the hash sign (#) once prompted.
  4. Listen to the prompt for instructions or press One (1) to listen to your messages.

 

Note: In the event that the voicemail PIN has been forgotten or a change is necessary, see the article Change the PIN in the Rainbow Office Online Account.

 

Phone Key Options when Checking Voicemails

You may use the following phone keys when you check your voicemails.

KEY PRESS

FUNCTION

Press 1

Repeats the voicemail.

Press 2

Saves the voicemail.

Press 3

Erases the voicemail.

Press 4

Returns the call.

Press 5

Forwards the voicemail to another extension on the account.

Press 6

Skips the voicemail.

Press * (star/asterisk key)

Exits the message.

 

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Tags - Rainbow Office, Message & Fax, Message, Voicemail

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