This article provides information on how to check your voicemail over the phone. Rainbow Office voicemails can be checked over the phone using your voicemail PIN and the phone keys.
You can check your voicemails using your mobile phone or landline phone (non-Rainbow Office phone) by following the steps below.
- Call your Rainbow Office Main Number, enter your extension number as soon as you hear the ring. You can also call your Direct Number instead.
- Press the star key (*).
- Enter your voicemail PIN followed by the hash sign (#) once prompted.
- Listen to the prompt for instructions or press One (1) to listen to your messages.
Note: In the event that the voicemail PIN has been forgotten or a change is necessary, see the article Change the PIN in the Rainbow Office Online Account.
Phone Key Options when Checking Voicemails
You may use the following phone keys when you check your voicemails.
|
KEY PRESS |
FUNCTION |
|
Press 1 |
Repeats the voicemail. |
|
Press 2 |
Saves the voicemail. |
|
Press 3 |
Erases the voicemail. |
|
Press 4 |
Returns the call. |
|
Press 5 |
Forwards the voicemail to another extension on the account. |
|
Press 6 |
Skips the voicemail. |
|
Press * (star/asterisk key) |
Exits the message. |
Related Articles
Printing Fax in the Rainbow Office App Mobile
This article provides information on how to print fax in the Rainbow Office app mobile.
Attach File in a Message in the Rainbow Office App
This article provides information on how to attach a file to the Rainbow Office app on desktop and web.
Managing Attached Files in the Rainbow Office App Mobile
The purpose of this article is to provide instructions on how to view, download, share, and delete an attached file in the Rainbow Office app mobile.
Managing your Messages in the Rainbow Office App Mobile
This article provides instructions on managing messages, including how to edit, delete, like, pin, quote, and copy a message in the Rainbow Office app mobile.