15-Mar-2021
Article :004537

This article provides information on how Administrators can configure the Outbound Fax Settings on Rainbow Office online account.

The Cover Page contains the Fax sender(s) and recipient's information. It does not have to be used if not needed. Both Administrators and Users can modify the Outbound Fax Settings, and select the default Fax Cover Page Template. The following steps are how administrators modify the outbound fax settings.

1. Log in to the Rainbow Office online account

2. Go to Admin Portal > Users > Users with Extensions

3. Click the name of the user or extension whose fax cover page information needs to be updated

4. Go to the Outbound Calls / Faxes tab, then click Fax Settings

5. Set up your outbound fax settings, then click Save

 

Cover Page Info

The following information will appear (auto-populated on the Cover Page) as the Sender's Information on the Cover Page when a fax is sent via the Rainbow Office online account, Email, Rainbow Office mobile app or Rainbow Office softphone.

Company

Address

City

State/Province

Zip Code

Country

 

Fax Number

The Fax Number selected from the drop-down list will serve as your Fax Number (Outgoing Caller ID for sent faxes) when sending via the Rainbow Office online account and Email.

 

Cover Page

The default Cover Page template will be used when you send a fax message via Email. A preview is shown when you select from a list of available templates.

 

Faxes Sent via Email

This section will let you add Email Address permitted to Send Faxes.

It also lets you enable or disable the option to Omit cover pages when the email subject is blank. 

If this option is turned on (enabled), when you send a fax via email with a subject line the cover page will be used

If you send it without a subject line a cover page will not be used

If this option is disabled, a cover page is included each time you send a fax

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Tags - Rainbow Office, Message & Fax, Blocking, Fax, Number, Message, Outbound Call

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