This article provides step-by-step instructions for changing your Outbound Caller ID through the Rainbow Office softphone.
Outbound Caller ID is a feature that displays your phone number to the party you are calling, faxing or texting. Changes made in the Rainbow Office Softphone are synced with your extension's online account settings and vice-versa.
This article assumed that you are already logged in to the Rainbow Office softphone.
1. Click View settings (Gear icon) at the bottom
2. Go to Calls > Outgoing tab
3. Under the Outbound caller ID section, you will be able to set your caller ID for your outgoing Calls, Texts and Faxes.
You can only use Rainbow Office softphone numbers that are directly assigned to your extension or your Rainbow Office Company numbers as your Caller ID. The Administrators of your Rainbow Office account can set or edit your company’s Caller ID Name (CNAM) that displays on your recipients’ end.
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