This article provides step-by-step instructions for changing your Outbound Caller ID through the Rainbow Office softphone.
Outbound Caller ID is a feature that displays your phone number to the party you are calling, faxing or texting. Changes made in the Rainbow Office Softphone are synced with your extension's online account settings and vice-versa.
This article assumed that you are already logged in to the Rainbow Office softphone.
1. Click View settings (Gear icon) at the bottom
2. Go to Calls > Outgoing
3. Under the Pick outbound caller ID section, you will be able to set your caller ID for your outgoing Calls and Faxes.
You can only use Rainbow Office softphone numbers that are directly assigned to your extension or your Rainbow Office Company numbers as your Caller ID. The Administrators of your Rainbow Office account can set or edit your company’s Caller ID Name (CNAM) that displays on your recipients’ end.
This article provides information on how to set your availability to Do Not Disturb in various Rainbow Office platforms.
This article describes the Secure Voice Transport encryption and how to configure Secure Voice Transport on 3rd party desk phones in Rainbow Office.
This article discusses the two methods of recording a call in Rainbow Office.
This article describes how to access, configure, and generate a RingMe button or link which you can use for your website or Email Signature.
This article provides instructions on how to allow Presence monitoring on a user extension.
This article provides information about the new EU Essentials offering of Rainbow Office.