15-Mar-2021
007878

This article provides information on how you can place outgoing calls from Rainbow Office softphone using RingOut or Direct dialing.

There are 2 ways to place an outgoing call using the Rainbow Office softphone. 

1. Using the RingOut feature

2. Direct Dialing through the Rainbow Office softphone

 

Requirements for placing a direct call from Rainbow Office softphone

• A headset with Mic or computer with built-in mic and speaker.

o A Rainbow Office DigitalLine that is assigned to the Rainbow Office softphone.

o A Rainbow Office softphone that is assigned to a computer.

Place a direct call using the Rainbow Office softphone

1. Open the Rainbow Office softphone.

2. Click the Dial Pad button.

3. Enter the number to call in the To: section of the window or click the + to select a contact from your Rainbow Office Contacts list.

4. Click the Call button.

 

NOTE: You can select your Caller ID Number from the Caller ID drop-down list. You will only be able to select your Main Company Numbers and the Direct Number assigned to your extension.

 
 
Search for more Articles

Tags - Rainbow Office, Rainbow Office Phone, Call, Phone, Softphone

Related Articles
31-Jul-2021
Rainbow Office Knowledge Centre L2 header image Rainbow Office EU Essentials Overview

This article provides information about the new EU Essentials offering of Rainbow Office.

26-Jul-2021
Rainbow Office Knowledge Centre L2 header image Basic Troubleshooting for your IP phones

This article provides basic troubleshooting steps for common issues on your IP Phone and steps to resolve issues specific to your phone model. The most common issues you might encounter with your IP Phones include the inability to place or receive calls, poor audio and call quality issues, and having the wrong date and time setting on your desk phone.

16-Jul-2021
Rainbow Office Knowledge Centre L2 header image Rainbow Office for Spectralink Integration

This article provides information about Spectralink Multi-Cell DECT devices that can be used as a Rainbow Office phone.

04-Jun-2021
Rainbow Office Knowledge Centre L2 header image How to Set up User Call Screening

This article gives information on how Users set up Call Screening feature.

04-Jun-2021
Rainbow Office Knowledge Centre L2 header image Configuring user extension Call Flip settings

This article provides instructions on how admins and users can configure the Call Flip settings on the Rainbow Office online account.

02-Jun-2021
Rainbow Office Knowledge Centre L2 header image Set up User Greeting

This article provides instructions for Users on how to set up the User Greeting feature.