Place Outgoing Calls in Rainbow Office Softphone

March 15, 2021

This article provides information on how you can place outgoing calls from Rainbow Office softphone using RingOut or Direct dialing.

There are 2 ways to place an outgoing call using the Rainbow Office softphone. 

1. Using the RingOut feature

2. Direct Dialing through the Rainbow Office softphone


Requirements for placing a direct call from Rainbow Office softphone

• A headset with Mic or computer with built-in mic and speaker.

o A Rainbow Office DigitalLine that is assigned to the Rainbow Office softphone.

o A Rainbow Office softphone that is assigned to a computer.

Place a direct call using the Rainbow Office softphone

1. Open the Rainbow Office softphone.

2. Click the Dial Pad button.

3. Enter the number to call in the To: section of the window or click the + to select a contact from your Rainbow Office Contacts list.

4. Click the Call button.


NOTE: You can select your Caller ID Number from the Caller ID drop-down list. You will only be able to select your Main Company Numbers and the Direct Number assigned to your extension.


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