Place Outgoing Calls in Rainbow Office Softphone

March 15, 2021
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This article provides information on how you can place outgoing calls from Rainbow Office softphone using RingOut or Direct dialing.

There are 2 ways to place an outgoing call using the Rainbow Office softphone. 

1. Using the RingOut feature

2. Direct Dialing through the Rainbow Office softphone

 

Requirements for placing a direct call from Rainbow Office softphone

• A headset with Mic or computer with built-in mic and speaker.

o A Rainbow Office DigitalLine that is assigned to the Rainbow Office softphone.

o A Rainbow Office softphone that is assigned to a computer.

Place a direct call using the Rainbow Office softphone

1. Open the Rainbow Office softphone.

2. Click the Dial Pad button.

3. Enter the number to call in the To: section of the window or click the + to select a contact from your Rainbow Office Contacts list.

4. Click the Call button.

 

NOTE: You can select your Caller ID Number from the Caller ID drop-down list. You will only be able to select your Main Company Numbers and the Direct Number assigned to your extension.

 
 

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