17-May-2021
Article :009735

This article gives instructions on how do users set up audio while connecting feature on the Rainbow Office Online account.

1. Log in to your Rainbow Office online account.

 2. Go to Settings > Screening, Greeting, & Hold Music

 3. On the User Hours tab, enable Audio While Connecting.

4. Click Edit to configure Audio While Connecting settings.

5. Click drop-down below Set Audio to select from Ringtones, Music, or Custom. For Custom, browse and upload your selected audio.

6. Click Done when the upload is complete.

 

You may also:

  • Click the Play button to listen to your custom recording.
  • Click the Re-record button to change or replace your custom recording.
  • Click the Download button to download and save your custom recording to your computer.

 

7. On the Screening, Greeting & Hold Music screen, click Save to save your changes.

 
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