This article provides information on how to check the status of your sent faxes in the Rainbow Office online account.
Sending in Progress
Fax Sending in Progress: Check Outbox
2. Go to Messages > Outbox
Fax Sent Successfully: Check Sent Items or Call Log
When your fax message has been sent successfully, the fax will disappear from the Outbox folder and will be moved to the Sent Items folder.
When the fax message fails to send (3rd attempt), it stays in the Outbox folder so you can attempt to resend at a later time. You can also check the status of a sent fax message under Call Log.
Fax Messages in Sent Items
2. Go to Messages > Sent Items
Fax Messages in Call Log
2. Click Call Log
3. Choose to show call logs records for today, yesterday, last 7, 30 or 60 days
4. Open More
5. Select Fax for Types of Call
6. Select Outbound for Call Direction
7. Click Apply
When filtered, it will show the Recipient's Fax Number under the Phone Number column, and the status of the sent fax under Result.
This article provides information on how to check your voicemail over the phone. Rainbow Office voicemails can be checked over the phone using your voicemail PIN and the phone keys.
The article provides information for supported File Attachments for Faxes.
This article provides instructions on how you can set up a fax cover page in the Rainbow Office softphone.
This article provides the instructions for sending and receiving faxes in the Rainbow Office app.
This article contains information and steps for enabling "Fax Broadcasting", which, when enabled, allows you to send a fax message to 51 or more recipients at a time.
This article provides instructions on how Administrators and Users can view the company's dedicated fax number via the Rainbow Office online account.