23-Apr-2021
Article :010210

This article explains what happens to your Rainbow Office account if you failed to pay on time.

Recurring billing is done on the 1st, 3rd and 8th day from the due date. Email notifications are sent after each failed transaction. You can check the Billing section of the Rainbow Office online account to view payment, manage payment, and services tied to your Rainbow Office account.

The account will be suspended when billing fails on the 8th day. 2 weeks after the account was suspended, we send the last opportunity email. After another 1.5 months (2 months in total after the account was suspended), the account is cancelled. The cancellation of suspended accounts is automated.
 
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Tags - Rainbow Office, Administration, Admin, Administration, Billing, Invoice

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