This article provides instructions on how you can configure the Messages notification settings so you can receive fax transmission results via email.
When you send a fax message, you will normally get an email from Rainbow Office for the Fax Transmission Results. You will need to set the email address where the notifications will be sent on the Messages & Notifications section of your Rainbow Office online account.
NOTE: The time required for transmitting fax messages depends on the quality and content of the fax that will be sent. For documents that contain mostly text, it usually takes approximately 1 minute per page for the document to be delivered. When sending documents that contain graphics (scanned pages of documents), or for faxes sent to a slow fax line, it may take 5 minutes per page or more to be delivered.
2. Navigate to the user extension settings following the steps below depending on your access profile:
● Admin: Go to Admin Portal, then click My Extension > Settings
● User: Go to Settings
3. Go to Notifications > Messaging Notifications
4. Check the box on the right of Fax Transmission Results under the By Email column
5. Look for Send Notifications to, then below the Email box, enter the email address that will receive the notification
6. Click Save
The purpose of this article is to provide instructions for sending group text messages in the Rainbow Office Phone app.
This article contains information and steps for enabling "Fax Broadcasting", which, when enabled, allows you to send a fax message to 51 or more recipients at a time.
This article provides instructions on how Administrators and Users can view the company's dedicated fax number via the Rainbow Office online account.
This article provides instructions on how to compose and send a text message using the Rainbow Office Mobile app on your iOS device.
This article provides information about where you can view the faxes that are sent to your Rainbow Office number. Messages are stored securely in your account, and can be delivered as email attachments.
This article provides information on how to check the status of your sent faxes in the Rainbow Office online account.