This article provides information on how you can add a participant in a multi-way conference call using the Rainbow Office softphone.
When you add people directly to the call on the Rainbow Office softphone, it’s called a local conference. These calls are reported as one-on-one calls in the call log and are limited to 10 participants including the host.
You may follow the steps below on how you can a participant in a Multi-way conference call:
1. In an active call, click the Add button.
2. Enter the Extension number of another User in your account, or Phone number of the person that you wish to add to the multi-way conference call, and then click the green Call button.
You can also click the Plus icon to select from your list of contacts.
You can add up to 9 Multi-way Conference Call participants to your active call anytime, without the need to set up a Conference Bridge.
3. Once the call is connected to the participant that you wish to add, click the green Add to Conference button. You may remove a participant from the conference by clicking the End Call button on the participant's image.
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