This article contains instructions on how to enable the headset support feature in the Rainbow Office softphone.
In order to use a headset with the Rainbow Office softphone, you need to first enable the Headset support feature in the app settings.
After connecting your headset to your computer's USB port or via Bluetooth dongle. follow the steps below:
1. Log in to Rainbow Office softphone
2. Click the Settings (gear icon) at the bottom control pane
3. Go to Sound > Headsets, and then click the Headset support toggle switch to enable it
If you are using a Plantronics or Jabra headset and have not yet installed their corresponding software, click the download button for either Plantronics Hub or Jabra Direct, respectively.
This article describes the Secure Voice Transport encryption and how to configure Secure Voice Transport on 3rd party desk phones in Rainbow Office.
This article describes how to access, configure, and generate a RingMe button or link which you can use for your website or Email Signature.
This article discusses the two methods of recording a call in Rainbow Office.
This article provides information on how to set your availability to Do Not Disturb in various Rainbow Office platforms.
This article provides instructions on how to allow Presence monitoring on a user extension.
This article provides information about the new EU Essentials offering of Rainbow Office.