17-May-2021
Article :011001

This article contains steps for allowing other users to monitor calls going to your extension or view your Presence / availability status.

1. Log into your Rainbow Office Online account. 
2. For Users, click Settings. For Administrators, click Admin Portal > My Extension > Settings
3. Go to Phones & Numbers > Phones > Presence.
4. Under Permissions, enable Allow other users to see my Presence status by clicking the On radio button, then click Save

OPTIONAL: Under Select users permitted to answer my calls, you can select and allow users to pick up your incoming calls when you are unavailable, then click Save.
Search for more Articles

Tags - Rainbow Office, Administration, Admin, Phone, User, Extension

Related Articles
10-Sep-2021
Rainbow Office Knowledge Centre L2 header image Set Your Availability Status to DND on Rainbow Office

This article provides information on how to set your availability to Do Not Disturb in various Rainbow Office platforms.

10-Sep-2021
Rainbow Office Knowledge Centre L2 header image Secure Voice Transport for 3rd Party Deskphones

This article describes the Secure Voice Transport encryption and how to configure Secure Voice Transport on 3rd party desk phones in Rainbow Office.

10-Sep-2021
Rainbow Office Knowledge Centre L2 header image Ways to Record Calls on Rainbow Office

This article discusses the two methods of recording a call in Rainbow Office.

10-Sep-2021
Rainbow Office Knowledge Centre L2 header image Generate a Rainbow Office RingMe Button or URL

This article describes how to access, configure, and generate a RingMe button or link which you can use for your website or Email Signature.

10-Sep-2021
Rainbow Office Knowledge Centre L2 header image Allow Presence Monitoring on a User extension

This article provides instructions on how to allow Presence monitoring on a user extension.

31-Jul-2021
Rainbow Office Knowledge Centre L2 header image Rainbow Office EU Essentials Overview

This article provides information about the new EU Essentials offering of Rainbow Office.