This article contains steps for allowing other users to monitor calls going to your extension or view your Presence / availability status.1. Log into your Rainbow Office Online account.
2. For Users, click Settings. For Administrators, click Admin Portal > My Extension > Settings.
3. Go to Phones & Numbers > Phones > Presence.
4. Under Permissions, enable Allow other users to see my Presence status by clicking the On radio button, then click Save.
OPTIONAL: Under Select users permitted to answer my calls, you can select and allow users to pick up your incoming calls when you are unavailable, then click Save.
This article provides information on how to set your availability to Do Not Disturb in various Rainbow Office platforms.
This article describes the Secure Voice Transport encryption and how to configure Secure Voice Transport on 3rd party desk phones in Rainbow Office.
This article discusses the two methods of recording a call in Rainbow Office.
This article describes how to access, configure, and generate a RingMe button or link which you can use for your website or Email Signature.
This article provides instructions on how to allow Presence monitoring on a user extension.
This article provides information about the new EU Essentials offering of Rainbow Office.