15-Mar-2021
Article :011177

This article contains information and steps for enabling "Fax Broadcasting", which, when enabled, allows you to send a fax message to 51 or more recipients at a time.

Fax Broadcasting is a term used to define sending a single fax message to 51 or more recipients at a time. By default, Rainbow Office lets you send a fax message to up to 50 recipients.

In order to send a fax message to 51 or more recipients at a time, the Fax Broadcasting feature must be enabled on your Rainbow Office account.

 

How to enable Fax Broadcasting

The Administrator must request to activate the Fax Broadcasting feature by contacting Rainbow Office Support.

 

Common Scenario

Fax Broadcasting is NOT ENABLED on the account, then the User attempts to send a fax to more than 50 recipients

The User will get an email stating that the faxes are in pending status. A Rainbow Office Representative will contact the User to conduct a one-time verification procedure. Although the email states that the faxes are pending, these faxes will fail and will not be sent. These failed faxes WILL NOT automatically send upon activation of the Fax Broadcasting feature. If the User wants to send the failed faxes after enabling the Fax Broadcasting feature, then the User must manually re-send these faxes.

 
Search for more Articles

Tags - Rainbow Office, Message & Fax, Fax, Message, Number

Related Articles
15-Mar-2021
Rainbow Office Knowledge Centre L2 header image Send a Group Text Message in the Rainbow Office App

The purpose of this article is to provide instructions for sending group text messages in the Rainbow Office Phone app.

15-Mar-2021
Rainbow Office Knowledge Centre L2 header image Rainbow Office Fax Broadcasting Overview

This article contains information and steps for enabling "Fax Broadcasting", which, when enabled, allows you to send a fax message to 51 or more recipients at a time.

15-Mar-2021
Rainbow Office Knowledge Centre L2 header image Find the Company Dedicated Fax Number in Rainbow Office

This article provides instructions on how Administrators and Users can view the company's dedicated fax number via the Rainbow Office online account.

15-Mar-2021
Rainbow Office Knowledge Centre L2 header image Write and Send a Text on Rainbow Office App for iOS

This article provides instructions on how to compose and send a text message using the Rainbow Office Mobile app on your iOS device.

15-Mar-2021
Rainbow Office Knowledge Centre L2 header image Where to View Received Faxes in the Rainbow Office Account

This article provides information about where you can view the faxes that are sent to your Rainbow Office number. Messages are stored securely in your account, and can be delivered as email attachments.

15-Mar-2021
Rainbow Office Knowledge Centre L2 header image Check Status of Sent Faxes on Rainbow Office

This article provides information on how to check the status of your sent faxes in the Rainbow Office online account.