When an incoming call goes to your Rainbow Office softphone a popup notification appears on your screen. This feature is available for Mac and Windows.
The Rainbow Office softphone features a popup notification for incoming calls on both Mac and Windows. Previously, when Users who are part of a simultaneous group receive a call on the Rainbow Office softphone, the app pops up in the middle of the screen they are working on.
1. Open the Rainbow Office softphone on your computer
2. Go to Settings > Notifications and sounds > Notifications tab
3. Click the slider button next to Display incoming calls in notification centre
Users will see the following popup notification on their computer when there is an incoming call on the Rainbow Office softphone once the feature is already enabled.
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