15-Mar-2021
Article :012015

This article provides instructions on how Administrators and Users can view the company's dedicated fax number via the Rainbow Office online account.

There are two ways to find the dedicated fax number on the online account:

Admin Portal (Admin users only)

My Extension (Standard users)

 

For Administrators:

1. Log in to the Rainbow Office online account

2. Go to the Admin Portal > Phone System > Phone Numbers > All Numbers

3. Look for Company Fax

NOTE: If there is no company fax number added yet, you can add one for free.

 

For Standard Users:

1. Log in to the Rainbow Office online account

2. Go to My Extension > Settings > Outbound Calls/Faxes > Fax Settings

3. Look for Fax Number

4. If the Fax Number does not indicate Company Fax Number, then click Edit

5. Search Company Fax Number

6. Tick the Select button and click Done

 
Search for more Articles

Tags - Rainbow Office, Message & Fax, Fax, Message, Number

Related Articles
10-Sep-2021
Rainbow Office Knowledge Centre L2 header image Rainbow Office Supported File Attachments for Faxing

This article lists the types of files that are supported and can be attached to a Rainbow Office fax message.

15-Mar-2021
Rainbow Office Knowledge Centre L2 header image Unable to Receive Faxes on the Fax and Company Number

This article provides troubleshooting steps when you are unable to receive some faxes sent to the Rainbow Office dedicated fax or company number.

15-Mar-2021
Rainbow Office Knowledge Centre L2 header image Send a Fax Through the Rainbow Office Online Account

This article provides the steps for sending faxes using the FaxOut feature on the Rainbow Office online account.

15-Mar-2021
Rainbow Office Knowledge Centre L2 header image Not Receiving Incoming Fax Notification Emails

This article contains troubleshooting steps when you are not receiving notification emails pertaining to incoming fax in the Rainbow Office account.

15-Mar-2021
Rainbow Office Knowledge Centre L2 header image Manage Text Messages in the Rainbow Office App

The purpose of this article is to provide instructions for copying or deleting text messages and other options when viewing a text message in the Rainbow Office Phone app.

15-Mar-2021
Rainbow Office Knowledge Centre L2 header image Unable to Send Faxes via Email

This article helps you check the settings when you are unable to send faxes via email.