This article provides the steps to configure the voicemail preview for your Message-Only Extension in the Rainbow Office online account.
Make sure you have added and activated a Message-Only extension and have assigned a Direct Number to this extension before proceeding following the steps below.
1. Log in as an Administrator to the Rainbow Office Online account.
2. On the Quick Access page, go to Groups > Manage Groups > Message-Only Extension.
3. Select the Message-Only extension to configure.
4. Click Messages & Notifications.
5. Below Voicemail to Text, click the toggle button to enable or disable Voicemail Preview.
NOTE: The Voicemail to Text feature provides a text version of your voicemail that allows you to get the message's gist. It is not intended to be an entirely accurate transcription of the voicemail. It may take a few minutes to deliver your voicemail's text version to the Rainbow Office Phone for Desktop, Rainbow Office Phone for Mobile, or via e-mail.
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