15-Mar-2021
Article :013457

This article provides instructions on how to compose and send a text message using the Rainbow Office Mobile app on your iOS device.

There are 2 ways to send text messages in the Rainbow Office Mobile app.

Use the New text menu.

Use the Message menu.

Send a message from the Call log.

 

Use the New text menu

1. Launch the Rainbow Office Mobile app.

2. Navigate to Text.

3. Tap the Plus (+) icon on the upper right

4. Enter the contact's name or phone number. 

5. Tap the drop-down arrow to select the number you want to send from.

6. Compose your Text.

7. Tap Send.

 

Use the Message menu

1. Launch the Rainbow Office Mobile app

2. Navigate to Message

3. Tap the Plus (+) icon on the upper right, then tap New Message

4. Enter the contact's name or phone number

5. Tap the drop-down arrow to select the number you want to send from

6. Compose your Text

7. Tap Send

 

Send a message from the Call log

You can send messages to your personal contacts, company contacts, and to non-user extensions (limited extensions, and groups such as Call queue, Shared lines, Announcement-only, and Message-only)

Send a message to your company contacts.

Send a message to your personal contacts and non-user extensions.

 

Send a message to your company contacts

1. Launch the Rainbow Office Mobile app

2. Navigate to Phone > Recent

3. Tap or long-press a contact to message

4. Tap the Message icon on the snack bar

5. Compose your Text

6. Tap Send

 

Send a message to your personal contacts and non-user extensions

1. Launch the Rainbow Office Mobile app

2. Navigate to Phone > Recent

3. Tap or long-press a personal contact or a non-user extension

4. Tap the Text icon on the snack bar

5. Compose your Text

6. Tap Send

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Tags - Rainbow Office, Message & Fax, MMS, Message, Number, SMS

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