Manage Admin Users in Rainbow Office App

March 15, 2021
Article : 039868

This article provides instructions on how to add and remove administrators in the Rainbow Office desktop or web app

About admins

Admin users have the highest level of permissions within the app. When a user is given these permissions, they will have access to the Administration page via Settings, where they can manage their company account settings. 

One important permission of an administrator is they can also add other admins just so long as that person is not a guest user on their company account. 

Adding an admin user

To add an admin user, follow these steps:

1. Navigate to Settings via the side menu bar

2. Select the Administration tab from the left pane

3. Under Company settings, select the Manage button at the far right of the Manage admins setting

4. Select Add admin

5. Enter the name(s) or email address(es) of the user(s) you’d like to add

6. Click the selected user that will appear in the search result. You can add more by repeating steps 5 and 6

7. Click Add to add those users as administrators

 

NOTE: that if you’d like to add an admin user, they must already be an existing app user in your company account. 

 

Removing admin users

To remove an admin user that you have added, follow these steps:

1. Navigate to Settings via the side menu bar

2. Select the Administration tab from the left pane

3. Select the Manage button at the far right of the Manage admins setting

4. Hover your mouse over the name of the administrator and select the Delete trash can icon that appears at the far right of the name

5. Click the Remove button to confirm removing that user as an administrator

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