15-Jul-2021
Article :068499

This article contains information on Rainbow Office UIFN Support.

Background

Universal International Freephone Numbers (UIFN) is a worldwide toll-free 800-number issued by the International Telecommunication Union (ITU). Like the 800-area code issued in the U.S. and Canada, and 0800 in other countries, the call is free for the caller and the receiver pays the charges.

 

Issue

Currently, Rainbow Office does NOT support calling 00800 Universal International Freephone Numbers (UIFN).

 

Actual Behavior

●   Calls to 00800 number are not successful or completed

●   A 404 not found error appears when an invite is sent

 

Expected Behavior

●   Calls should go through if supported by an outbound carrier

 

Status

Rainbow Office is currently investigating potential solutions to this issue.

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Tags - Rainbow Office, Administration, Admin, Administration, Call, Number

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