This article contains information on Rainbow Office UIFN Support.
Universal International Freephone Numbers (UIFN) is a worldwide toll-free 800-number issued by the International Telecommunication Union (ITU). Like the 800-area code issued in the U.S. and Canada, and 0800 in other countries, the call is free for the caller and the receiver pays the charges.
Currently, Rainbow Office does NOT support calling 00800 Universal International Freephone Numbers (UIFN).
● Calls to 00800 number are not successful or completed
● A 404 not found error appears when an invite is sent
● Calls should go through if supported by an outbound carrier
Rainbow Office is currently investigating potential solutions to this issue.
This article provides instructions for administrators on how to submit a number transfer request for your international number.
This article discusses the configuration settings for the auto-receptionist feature in your Rainbow Office online account.
This article provides information about the Limited Extension feature in Rainbow Office.
This article contains steps on how Administrators can set up the Rainbow Office Dial-by-Name Directory feature.
This article covers how Administrators can route company calls directly to an extension via the Rainbow Office online account.
This article provides information on the Call Queue feature in the Rainbow Office online account.