Retention Management API Overview

September 10, 2021
Article : 068947

This article provides information on the Retention Management API for Rainbow Office.

Currently, Rainbow Office stores 90 days of message data (SMS, MMS, voicemail, fax, and pager) or 10,000 messages by default. Account administrators can set the Data Retention Policy and ensure the organization keeps less than 90 days worth of data with the Rainbow Office Retention Management API, which is also called the Message Storage Configuration API. See the API Reference site for more information.

NOTE: If you want to configure data retention for more than 90 days, then you should contact Rainbow Office Professional Services.


Helps you manage data volume programmatically

Assists in optimizing your organization's data usage

App Permission

Edit Accounts

User Permission

Account Administration

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