This article lists the system requirements to run the Virtual Background feature for Rainbow Office Video.
NOTE: Virtual Background for Rainbow Office Video is currently in open beta.
Virtual Background in Rainbow Office Video is a resource-intensive feature. Refer to the tables below for the minimum system requirements.
Requirements for Rainbow Office Video web and Rainbow Office desktop app
Windows 10 v1809 or later
MacOS 10.15 Catalina or later
|Processor||2.7 GHz quad-core or higher|
|RAM||8 GB or more|
For more information about GPU type, visit Verify your graphics processing unit (GPU) type for Virtual Background requirements.
Requirements for Rainbow Office mobile app
|OS version||iOS 11 and later|
|App version||20.4.30 and later|
|Chipset||A9 or higher (iPhone 6S and above; iPad 5th generation and above)|
Rainbow Office Video runs a performance test the first time you try to enable Virtual Background on the web or on the desktop application.
The performance test measures the average number of video frames that are processed by your computer with Virtual Background enabled. If the average number of frames generated during the measurement is below 10 frames per second, the test will fail and will instruct the user to try again.
If you meet the system requirements but the performance test fails, try the following steps:
2. Close any browser tabs or applications that you don’t need to use alongside Rainbow Office Video. Try the performance test again
You can also end the meeting, go to More > Settings > Virtual background, then re-run the test.
This article discusses the steps on how to invite others to join a Rainbow Office video meeting on your mobile.
This article provides information on how to pin a participant in a Rainbow Office video meeting.
This article shows how users can share the audio of a video playing from a conference room computer or TV via the Call Me feature in Rainbow Office Video (ROV).
This article will walk you through setting up and starting your first Rainbow Office Video (ROV) meeting.
This article provides information on how to start a meeting with Rainbow Office Video.
This article provides instructions on how to allow participants to join the meeting without the host in Rainbow Office online account, desktop app, and mobile apps.