Signing in to the Rainbow Office Softphone

This article shows how you can sign in to the Rainbow Office Phone for Desktop using your Google, email, number, and Single Sign-On.

Your sign in method will depend on your Admin's account settings. You should have received your sign-in credentials when setting up your user account.

1. Open the Rainbow Office Softphone.

2. Click the Sign-in button.

3. Select your preferred sign-in method from the sign in page. Options include

• Phone

• Email

• Google

• Single Sign-on

Signing in using your preferred sign in method

Your sign in options include:

• Phone : Use this method to sign in using your phone number.

• Email : Use this method to sign in using your email address.

• Google : Use this method to sign in using your Google account credentials.

• Single Sign-on : If Single Sign-on has been enabled for your account, use this method to sign in using your Single Sign-on credential.

Signing in using your phone number

1. Click Phone if the option is set to Email.

2. Enter your Rainbow Office phone number, extension if necessary, and password.

3. Click the Sign in button.

NOTE : You may need to specify your extension if you share the same phone number in your account and avoid logging in as a different user.

Signing in using your email address

1. Click Email if the option is set to Phone.

2. Enter your Rainbow Office email and password.

3. Click the Sign in button.

Signing in using Google

If you have logged in before using your Google account credentials, select your Google account from the sign in page to sign in automatically.

If this is your first time signing in

1. Click Google to be redirected to a new browser.

2. Enter your Google email address or phone number and click Next.

3. Enter the password associated with your Google account and click Next.

4. Click Next to navigate to a page requesting access to your Google account.

5. Click Open Rainbow Office Phone when prompted to open the Rainbow Office Softphone.

Signing in using Single Sign-On

1. Click Single Sign-On to be redirected to a new browser.

2. Enter your email address associated with the SSO and click Next.

3. Enter your Username and Password and click Sign in .

4. Click Open Rainbow Office Phone when prompted to open the Rainbow Office Softphone.

NOTE : If you are signing in for the first time, you may need to select the country assigned to your phone line, enter your area code, and enter your E911 address after successfully signing in to the Rainbow Office Softphone.