This article describes how to find your Phone's serial number.
The Serial Number or MAC address sticker is located on the lower back portion of the phone. Below are samples of Serial Numbers / Mac Addresses on devices:
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ALE |
Cisco |
Poly |
Yealink |
|
|
|
|
|
Alcatel-Lucent phone Serial Number is located on the back of the device. |
Cisco Phones have different Serial Number and Mac Address. You will need to take note of the Serial Number for Cisco Phones. |
Poly phones have the same Serial Number and MAC Address. |
Yealink Phones have different Serial Number and Mac Address. You will need to take note of the Mac Address for Yealink Phones. |
This information is needed for:
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Phone Configuration
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Provisioning
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Troubleshooting
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Phone Replacement / RMA process
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