Embed communications into your business applications to make calling contacts easy and efficient. Click on a phone number to initiate a call.

CRM users an efficient way to reach prospects by phone. A Computer Telephony Integration (CTI) solution removes the need to manually dial the business phone.

Telephone numbers associated with any CRM contacts turn into clickable links, which the user can leverage to place outbound calls using an ALE business phone, or softphone.

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Provide more comfort to the user and agent with a complete desktop client integration

  • Ease user adoption
  • Lower the learning curve on new services

Benefit from a true telephony integration

  • Get the best of two worlds, business application and phone quality for customer interaction.
  • Leverage your existing telephony system.

Enjoy effective UC-as-a-Service

  • Bring new communication services into the business application for more collaboration between employees (chat, file sharing, audio and video call)
  • Pay for what you really use

Adopt a Cloud-based solution

  • Optimize IT operations for deployment and maintenance.
  • Reduce TCO (Total Cost of Ownership) .
 

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