Subscription plans | Alcatel-Lucent Enterprise

Choose from 4 plans and monthly or yearly subscription, to transforms how you work, collaborate and communicate - internally and externally.

	Essential	Business	Enterprise	Enterprise Conference
	Free	Price per user, per month/year	Price per user, per month/year	Price per user, per month/year
	For small teams, or anyone who wants to try Rainbow for an unlimited period of time (no SLA).	For teams and businesses ready to make Rainbow the center for their projects and communications, with guaranteed uptime.	Everything in Business with multi-party hybrid services, business tools integration and premium services to administrators.	Everything in Enterprise with audio conferencing services at a fixed cost and an unlimited use (dial-in numbers)
Apps for computers (Web, Windows/macOS Desktop), smartphones (Android, iPhone) and tablets (Android)	•	•	•	•
Availability in more than 75 countries and 20 languages	•	•	•	•
COLLABORATION
User self-enrolment and profile management	•	•	•	•
Team collaboration (bubbles)	Group chat with 20 participants	Group chat with 100 participants Manage multiple organizers Participants interaction Schedule meetings	Group chat with 300 participants Manage multiple organizers Participants interaction Schedule meetings	Group chat with 300 participants Manage multiple organizers Participants interaction Schedule meetings
Company and public channels (broadcast news)	Follow	Follow	Create, Manage, Follow	Create, Manage, Follow
Unlimited search (people, bubbles, channels, messages, companies)	•	• + Properties	• + Properties	• + Properties
Member network, member groups, business contacts	•	•	•	•
Guest access	•	•	•	•
Conversation management	•	•	•	•
Persistent chat (1 on 1, group chat)	•	•	•	•
Presence information	•	•	•	•
Built-in voice and video calling, screen/app sharing	1 on 1	1 on 1	120 participants	120 audio participants
File sharing, storage	1 GB of storage	1 GB of storage	20 GB of storage	20 GB of storage
Call history	•	•	•	•
Recording (1 on 1)		•	•	•
Audio conferencing • Up to 100 PSTN participants, high quality audio, secure communications • Local dial-in numbers across 50+ countries				•
INTEGRATION WITH OFFICE SUITES
Click2Call connector for Google Chrome		•	•	•
Rainbow Telephony connector for Microsoft Teams		•	•	•
Calendar information (Microsoft Office 365 Exchange Online, Google Calendar)			•	•
Microsoft Outlook plug-in (includes contact search and web/audio conference scheduling)			•	•
Microsoft Office 365/Azure Active Directory (AD) contact search			•	•
CONNECTED PBX TELEPHONY
OmniPCX Enterprise, OXO Connect	•	•	•	•
Business phone control (with single call management)	•	•	•	•
Phone presence	•	•	•	•
Call logging	•	•	•	•
Any device (choose and control any phone)		•	•	•
VoIP calling (to PBX extensions, to public phone numbers)		•	•	•
Caller identification, user search		•	•	•
Second call management, 3-way call, call forwarding		•	•	•
Voicemail (visual interface, notifications, call)		•	•	•
Third-party PBX connectors (Avaya, Cisco, NEC, Mitel)		•	•	•
SECURITY and COMPLIANCE
Region-based data residency • Four regional platforms: EMEA, NA, APAC and CALA • Data Centers in France, Germany, Canada, Singapore, China and Brazil	•	•	•	•
Data encryption at rest and in transit (AES-256)	•	•	•	•
Single Sign-On (SSO)	•	•	• Administrate	• Administrate
Certified ISO/IEC 27001 Information Security Management Systems	•	•	•	•
Certified ISO/IEC 27017 Information Security Controls	•	•	•	•
Certified ISO/IEC 27018 Protection of Personally Identifiable Information	•	•	•	•
Certified Health Data Hosting (HDS) in France	•	•	•	•
EU General Data Protection Regulation (GDPR)	•	•	•	•
ISO/IEC 20000-1 Information Technology Service Management	•	•	•	•
ADMINISTRATION and SUPPORT
Digital Help Center	•	•	•	•
Company administration and control	1 administrator	Multiple administrators	Multiple administrators	Multiple administrators
Custom company logo, custom company banner	•	•	•	•
Usage reporting		•	•	•
Company domain name management		•	•	•
User provisioning and deprovisioning		• CSV file	• CSV file, Microsoft Azure AD	• CSV file, Microsoft Azure AD
Service Level Agreement (SLA) and Help desk		24/7 support with 20 minutes first response time	24/7 support with 20 minutes first response time	24/7 support with 20 minutes first response time
Uptime		99,5% guaranteed uptime SLA	99,5% guaranteed uptime SLA	99,5% guaranteed uptime SLA