Find the Company Dedicated Fax Number in Rainbow Office

This article provides instructions on how Administrators and Users can view the company's dedicated fax number via the Rainbow Office online account.

There are two ways to find the dedicated fax number on the online account:

● Admin Portal (Admin users only)

● My Extension (Standard users)

For Administrators:

1. Log in to the Rainbow Office online account

2. Go to the Admin Portal > Phone System > Phone Numbers > All Numbers

3. Look for Company Fax

NOTE: If there is no company fax number added yet, you can add one for free.

For Standard Users:

1. Log in to the Rainbow Office online account

2. Go to My Extension > Settings > Outbound Calls/Faxes > Fax Settings

3. Look for Fax Number

4. If the Fax Number does not indicate Company Fax Number, then click Edit

5. Search Company Fax Number

6. Tick the Select button and click Done