Rainbow Office Supported File Attachments for Faxing

septiembre 10, 2021
Article : 068857

This article lists the types of files that are supported and can be attached to a Rainbow Office fax message.

Rainbow Office Internet Fax makes faxing easy by allowing you to send a fax message and attach several file types without a fax machine or dedicated line.

NOTE: The time required for transmitting fax messages depends on the quality and content of the fax that will be sent. For documents that contain mostly text, it usually takes approximately 1 minute per page for the document to be delivered. When sending documents that contain graphics (scanned pages of documents), or for faxes sent to a slow fax line, it may take 5 minutes per page or more to be delivered.

To prevent issues when sending your documents as fax attachments, make sure to check the following before sending your fax message: 

Ensure that the attached files are supported. For the list of supported file types, scroll down to the table below

Ensure that the file name of the attached files does not include ampersands (e.g. &) or other special characters such as @#$%^&*, etc...

Ensure that the attachment does not exceed 200 pages

Ensure that the combined size of all attachments does not exceed 20 MB  

Supported File Types

File Extension  Application Type Supported Versions
 pdf Adobe Acrobat / Adobe Reader  All
 psd Adobe PhotoShop  3.0 and higher
 doc, docx, docm* Microsoft Word  Windows: 95, 97, 2000, 2003, 2007 Mac: 4, 5.x, 95, 98
 dot Microsoft Word Document Template  All
 mcw Microsoft Word for Mac  4 - 5.1
 xls, xlsx, xlsb, xlsm* Microsoft Excel  5, 95, 97, 2000, 2003, 2007
 ppt, pptx, pptm* Microsoft PowerPoint  4 and higher
 vsd, vdx Microsoft Visio  All
 pub Microsoft Publisher  98, 2000, 2003
 wps Microsoft Works  All
 wri Microsoft Windows Write  All
 awd Microsoft Fax  All
 tif, tiff, gif, jpg, jpeg, bmp, png, pcx, tga Generic Graphics Formats  All
 rtf Rich Text Format  All
 txt, log, h, cpp, c, err, hpp Text Files  All
 wk1, wk3, wk4 Lotus 1-2-3  All
 wq1 Quattro Pro DOS  All
 xml Extensible Markup Language  All
 html, htm** Hypertext Markup Language  All
 csv Comma Separated Values  All

Files that require a macro to execute for the file to open are not supported ** Where the file is read using software such as MS Word the content can be altered during the process. Rainbow Office recommends setting Adobe Acrobat Reader as the default PDF file manager/reader.



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