Hospitality Solutions

Create immersive, meaningful digital experiences

• Power direct, personalized, mobile and safe guest experiences anywhere in the customer journey
• Create an unforgettable digital brand experience in all hotel spaces
• Blend digital amenities with human services in high-quality communications
• Offer high-speed Wi-Fi connectivity for all devices and IoT across the hotel
• Connect and manage everything automatically and securely, in the cloud

Create personal, contact free digital guest experiences

Can a contactless guest experience be superior? A digital experience on guest and hotel devices can help you do more than enforce new safety standards. It helps you understand guest behaviour at every stage of their journey. Engage directly with guests and personalize the experience.

When physical distance limits activities in lobbies and common spaces, digital amenities can expand your brand experience and create new revenue streams. Guests can enjoy preferred services and contact your teams from anywhere with Rainbow Guest Connect and Smart Guest Applications: their rooms, lobbies and other spaces around the hotel.

Digital amenities include high-touch services. High quality voice communications embedded in digital amenities maintain an authentic contact with your guests. Digital technology also provides your teams with advanced tools to anticipate guest needs and go beyond expectations.

A digital age network powers the new guest experience

High quality guest services on mobile devices and in smart rooms offer you an array of guest insights to support personalization and loyalty. These services depend on a highly secure and robust network.

A Digital Age Network ensures a high level of communications, mobility, quality of service and data security. For both your guests and your team. A digital age network will power high-speed Wi-Fi connectivity for all devices and IoT across your hotel. It will connect and manage everything automatically and securely in the cloud, so you can optimize costs and focus on your business. It also offers invaluable service-use insights to help you continuously transform your offers and build your future.

Guests enjoy an array of services and live a unique experience:

• 24/7 eConcierge services on mobile or room devices offer convenience and safety
• Powerful and secure Wi-Fi ensures instant connectivity anytime, anywhere
• Brand experience is consistent and immersive across all digital devices

Hotel staff work better in more efficient ways:

• Adapted collaboration tools and devices enable better coordination and focus on guests

Managers embrace transformation with confidence:

• Deep industry expertise supports your transformation at every step
• Experience from thousands of hospitality projects ensure process and costs optimisation
• Powerful guest insights will help you diversify your services and thrive

Discover our hospitality customer stories from around the world.